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Website main menu not changing to dynamic.

This topic has 5 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Marco A Jimenez

Participant

November 22, 2023 at 20:01

all the sudden my website does not change to dynamic and shows the main menu titles in top if each other when on iPad, I can replicate the issue by making my browser smaller and it does the same. But when I test the demo version on your site it does what it is supposed to do. using nich market 2 themes. it makes it smaller, and the main menu disappears. It was working fine but not sure what has happened. Also, the menu upper right keeps in color white even thought I have change it to black.

Please, contact administrator
for this information.

#374454 Copied Theme version: .9.1.14 WooCommerce version: 6.3.1

4 Answers

Tony Rodriguez

Support staff

November 23, 2023 at 06:44

Hello, @Marco A Jimenez,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

Fixed by disabling the Mobile Optimization option under XStore > Theme Options > General/ Layout (if you are using a cache plugin for mobile devices, optimization options can conflict with each other).

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#374476 Copied

Marco A Jimenez

Participant

November 23, 2023 at 08:11

Thank you very much for the fast response. Any idea how why the hamburger icon does not want to change colors, like the other icons? it keeps staying white, or I am either making the changes on the wrong place.

#374483 Copied

Tony Rodriguez

Support staff

November 23, 2023 at 09:31

Hello, @Marco A Jimenez,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

For your reference, we have chosen the WCAG Color option located within the XStore Theme Options, specifically under Header Builder > Mobile > Main Header. This adjustment has addressed the concern you brought to our attention.

Please find attached an image for your reference. https://ibb.co/k0yXZFB

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#374500 Copied

Andrew Mitchell

Support staff

January 26, 2024 at 00:59

Dear Marco A Jimenez,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#381283 Copied
Tagged: dynamic main menu issue, fix woocommerce menu issue, website menu not changing, woocommerce dynamic menu problem, wordpress menu troubleshooting, wordpress woocommerce templates
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