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Website show static page after clicking home bottom in desktop version

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Tony Rodriguez

KSP ELECTRONICS

Participant

October 28, 2024 at 08:52

Website is showing static blank page after clicking home button in desktop version. Here is the video link of the problems : https://www.veed.io/view/1bf1b560-787f-4fad-87bd-2a7fb5a88fb1?panel=share

Thanks

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#420662 Copied Theme version: 9.4.3

5 Answers

Tony Rodriguez

Support staff

October 28, 2024 at 09:40

Hello, @KSP ELECTRONICS,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and revisit your site to verify the changes.

To edit the main menu, please navigate to **Appearance > Menus > Main Menu**.

For header modifications, you can access the **Header Builder** via **XStore Builders > Header Builder** using Elementor.

For your convenience, we have provided a reference image in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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#420671 Copied

KSP ELECTRONICS

Participant

October 28, 2024 at 09:57

Static Header overlapping each other. can you please fix it? video link: https://www.veed.io/view/dfe06a27-ce6b-4a6d-9e1d-229a6cd87153?panel=share. also you have reset header mega menu, main menu, all department menu. why?

Thanks

#420677 Copied

Tony Rodriguez

Support staff

October 28, 2024 at 11:18

Hello, @KSP ELECTRONICS,

We are pleased to inform you that your issue has been successfully resolved. The sticky headers are now functioning as expected.

For your reference, we have included images in the private content area. Additionally, we have added a navigation menu widget and selected the main menu to address the previous issue you reported.

We hope this solution meets your expectations. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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#420689 Copied

KSP ELECTRONICS

Participant

October 28, 2024 at 11:56

How did you solved sticky header problem. Sticky header not working also there is a gap between both header container. here is the video link: https://www.veed.io/view/e4f3f9a9-d59f-489f-af5f-dbf0d5c3c2b7?panel=share. Please fix these issues.

Thanks

#420693 Copied

Tony Rodriguez

Support staff

October 28, 2024 at 13:02

Hello, @KSP ELECTRONICS,

We are currently unable to access the backend of your website. Kindly provide valid WP-Admin access in the private content area so that we can review the issue and assist you accordingly.

Thank you for your cooperation.

Best regards,
8Theme Team

Please contact administrator
for this information.

#420702 Copied
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