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Website slow opening problem - by mohammed farhan

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

mohammed farhan

Participant

July 6, 2024 at 08:41

Hi, my name is Farhan. My website is opening very slowly, and I can’t figure out the reason. Please solve this issue. This has been happening for the past two weeks, and the website opens very slowly.

#403339 Copied Theme version: 9.3.14

1 Answer

Tony Rodriguez

Support staff

July 6, 2024 at 09:33

Hello, @mohammed farhan,

Thank you so much for purchasing our theme and contacting our support center.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link:

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://xstore.helpscoutdocs.com/article/39-main-theme-options
2. https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Please always create new topics for new issues on our support forum to avoid any inconvenience.

Best regards,
The 8Theme Team

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Tagged: boost woocommerce template performance, fix slow wordpress website, improve woocommerce loading speed, quick load woocommerce site, solve wordpress slow opening, speed up woocommerce template, wordpress woocommerce speed optimization
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