This topic has 8 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Jack Richardson
Dear Xstore Theme,
I hope you guys are very well.
A customer recently messaged me saying that my website is very slow to open. I checked it on the “Google Page Speed Test,” and the results were indeed very poor. The website takes more than 20 seconds to load, and both the desktop and mobile scores are very bad. You can see this in the screenshot.
Before using your theme, last month in June, my website’s mobile and desktop speed was only 1.2 seconds, and everything was in the green. But now, it’s not even close to that (previously, I had the LiteSpeed Cache plugin installed).
This will cause users to leave immediately, increase the bounce rate, and result in no sales. I request you to look into this and optimize the website speed. You know better how to do speed optimization. Please either do it for me or make a detailed video explaining how to optimize it. If your website has any premium plugins or anything to help, please use them.
I request you to help improve my website speed so customers can easily visit and buy products. I would be very grateful if you could look into this.
Thanking You.
Regards,
BAGWANI
Hi @Bagwani,
We suggest you to take a look at these articles for improving the speed of your website:
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
We have implemented all possible optimizations currently available to us. Should you require further enhancements, we kindly suggest submitting a request for additional speed optimizations through the following link: https://www.8theme.com/account/#etheme_customization_panel.
Please note that any additional speed optimizations specific to your website fall outside the scope of our standard support services.
We appreciate your understanding and cooperation in respecting the time constraints of our support team.
Best Regards,
The 8Theme Team.
Dear Team,
I’ve read your articles about the WP Rocket plugin and your theme optimization. However, I noticed that your theme has two options: a premium plugin called “AMP” and another option called “SPEED OPTIMIZATION.” I need your guidance on the following:
Speed Optimization Settings: What settings should I configure to improve my website speed?
AMP Plugin: What are the impacts of installing this plugin? Is it beneficial to install, and what settings should I enable or disable? Will it affect my website performance?
Alternatively, should I use the old “LITE SPEED CACHE” plugin, which previously optimized my website effectively? Please suggest the best course of action according to your theme.
Note: Please provide a proper, detailed response without referring me to articles. Your help in optimizing my website is greatly appreciated.
Thanking You in advance for helping me on that topic.
Regards,
BAGWANI
Dear @Bagwani,
We hope this message finds you well. We would like to provide you with some resources to assist you with your inquiries:
1. Speed Optimization Settings: We have compiled detailed information in our article which you can review at your convenience. Please visit [Speed Optimization Options](https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/#Speed-Optimization-options-pAarP) for more details.
2. AMP Plugin: This plugin is specifically designed to enhance speed on mobile devices and does not affect desktop performance. For more information, please refer to our guide here: [AMP Plugin Category](https://www.8theme.com/documentation/xstore/amp-plugin/).
3. LiteSpeed Cache Plugin: For optimal performance with this plugin, we recommend using a LiteSpeed Server. You can find the server-level prerequisites and more details at [LiteSpeed Cache for WordPress](https://docs.litespeedtech.com/lscache/lscwp/#server-level-prerequisites).
Should you have any further questions or require additional assistance, please do not hesitate to contact us.
Best Regards,
The 8Theme Team
Hello Team,
Thank you so much for sharing an article link even though I specifically requested a small solution & help according to my website and theme.
I didn’t ask for an article.
But no worries, I’ll figure out how to optimize my website speed on my own.
Thanks a lot.
Regards,
BAGWANI
Dear @Bagwani,
Should you require any further assistance, please do not hesitate to contact us.
Best Regards,
The 8Theme’s Team
Dear Team,
Thank you very much for making these changes, but since these changes have been made to the website, there has been some improvement. However, one problem that arises is that whenever I try to change images, fonts, or button colors, it takes about 2-4 hours for these changes to reflect on the front end of the website. What could be the reason for this? Updates should be reflected instantly.
Also, secondly, what do I need to do to optimize images and improve the speed and overall performance of the website? Currently, the website is loading very slowly due to unknown reasons.
Please assist me with this so that I can enhance my website speed more user-friendly in both versions.
Thanking You in Advance.
Regards,
BAGWANI
Dear @Bagwani,
We hope this message finds you well. We would like to inform you that we have addressed your query regarding the theme update in a previous discussion. You can view the response by following this link: https://www.8theme.com/topic/request-for-theme-update-and-instructional-video/page/2/#post-406345.
To optimize image loading on your website, we advise checking the lazy-loading feature available under Theme Options -> Speed Optimization. Additionally, it is beneficial to use images of appropriate sizes for optimal performance.
For further recommendations on implementing these changes, please refer to our subsequent response available here: https://www.8theme.com/topic/error-message-while-debugging-the-website/#post-405279.
You can make a test of your web-site on the most popular platform -> https://gtmetrix.com/ where you can get the recommendations for making the site loading improves.
Thank you for your attention to these matters. Should you have any more questions or require further assistance, please do not hesitate to contact us.
Best Regards,
Jack Richardson
The 8Theme Team
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