Website updatind and mobile viewing issue

This topic has 2 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Insideabis1
    Insideabis1
    Participant
    January 4, 2024 at 19:05

    Hi, im having problems with wordpress changes updatind and in mobile website looks different also has an AMP version to view.

    Can you help me with this issue

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 5, 2024 at 08:08

    Hello, @Insideabis1,

    Thank you so much for purchasing our theme and contacting our support center.

    We kindly request that you provide us with a detailed description of the issue you are encountering, including your specific requirements or objectives. Additionally, for a more comprehensive understanding of the problem, we would greatly appreciate it if you could capture a video demonstration.

    Once you have recorded the video, please upload it to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and share the download link with us.

    Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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