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Website woocomerce problem - by graphics

This topic has 5 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

graphics

Participant

November 11, 2019 at 11:11

Hi,

I have updated woocommerce on my website this morning and I have a problem with the shop, all prices are missing, all buttons “buy” etc…
Can you help me ?

I also have the pluggin : woocomerce for multilingual that doesn’t want to update.
I have lines of codes that appears on my website : https://prnt.sc/pvb4jc

Than you.

Please, contact administrator
for this information.

#224800 Copied Theme version: 5.3

4 Answers

graphics

Participant

November 11, 2019 at 11:12

It also seems that a lot of theme options have disappear…

#224801 Copied

Rose Tyler

Support staff

November 11, 2019 at 11:53

Hello,

1) Do you have this problem when parent theme is activated on the site? The problem can be caused by custom changes in files.
2) Mentioned notices relate to the plugin http://prntscr.com/pvbsuz , so you need to contact the support of this plugin.
3) What exactly options do you mean? Describe this problem in more detail.

Regards

#224808 Copied

graphics

Participant

November 11, 2019 at 12:25

1) yes also have no prices or buying option with the parent theme activated. What can I do ?

2) I will contact this support and hope they could help me but can it be related to the disappear of all prices ? (my website have several currencies)

3) I have fixed it thank you 🙂

#224812 Copied

Rose Tyler

Support staff

November 11, 2019 at 13:03

1) Please check how it works with Storefront theme (default WC theme).
2) Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
3) If the problem is independent of plugins, and required information is displayed with the Storefront, provide temporary FTP access, so we can take a closer look.

Regards

#224818 Copied
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