Weight based inventory plugin not working properly

This topic has 4 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: El Pablo
    El Pablo
    Participant
    July 25, 2019 at 10:30

    I have implemented an inventory weight based plugin on my website (https://woocommerce.com/products/measurement-price-calculator/). Unfortunately, there is a conflict with the theme. When I want to add a product to the cart, I have an error saying ‘Required Weight missing’ (http://prntscr.com/ojtbcc). The issue is related to the x-store theme, because when I test it with the default theme, it just works. So, is there a way we can work something out to fix this issue?

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 25, 2019 at 16:13

    Hello,

    Go to Theme Options > Single Product > Disable Ajax add to cart option and check again. Probably that plugin use POST method to add to cart and does not support Ajax.

    Regards

    Avatar: El Pablo
    El Pablo
    Participant
    July 26, 2019 at 09:37

    Hi Olga,

    that’s seem to be working. Thanks!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2019 at 10:08

    Hello,

    You are welcome.

    Regards

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