Return to previous page

Weird action in Category list - by Roberts

This topic has 17 replies, 3 voices, and was last updated 8 years ago ago by Jack Richardson

Roberts

Participant

February 22, 2016 at 14:49

Hello! I am having weird issue with category list in sidebar.

There is only one category affected by this. When it’s opened/active, there are two SUBcategories opened in the list instantly! What can cause to open these SUBcategories?

Please take a look. Click on “REZERVES DAĻAS” and watch the category list in sidebar.

P.S. Sorry for the mess with TOP Menu, as I am waiting for plugin author to sort some issues.

Please, contact administrator
for this information.

#114217 Copied Theme version: 2.11 WooCommerce version: 2.5.2

16 Answers

Eva Kemp

Support staff

February 22, 2016 at 19:13

Hello,

As I see only parent category is opened:
http://storage4.static.itmages.com/i/16/0222/h_1456164739_8330091_be4b854f4d.png
Subcategories are shown below it.
Please show screenshots of the issue for our better understanding.

Thank you.

Regards,
Eva Kemp.

#114289 Copied

Roberts

Participant

February 23, 2016 at 09:03

Well, in your screenshot attached you can clearly see that along with this Category there are also opened two subcategories

See your screenshot and pay attention to green strokes please
https://failiem.lv/down.php?i=mp6qyhks&view

#114341 Copied

Jack Richardson

Support staff

February 23, 2016 at 09:15

Hello,

Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#114346 Copied

Roberts

Participant

February 23, 2016 at 09:50

here you go

If you can not access with given info, then let me know your IP and server admin will give your IP access

Please, contact administrator
for this information.

#114355 Copied

Jack Richardson

Support staff

February 23, 2016 at 10:12

Hello,

I’ve sent IP to your contact email address as we can’t log in to your site dashboard.

Best regards,
Jack Richardson.

#114361 Copied

Roberts

Participant

February 23, 2016 at 10:59

Responded to you e-mail. Access granted

#114369 Copied

Jack Richardson

Support staff

February 23, 2016 at 15:52

Hello,

Please take our apologies for misunderstanding.
As you can see on our demo site https://www.8theme.com/demo/legenda/product-category/accessories-2/ such product category behavior presents by default. Due to basic support scope we can make only parent category closed by default (http://prntscr.com/a6xyai) but not subcategory. If you want to do the same with subcategory you can contact our customization team via this form https://www.8theme.com/contact-us/ as it requires additional customization.

Best regards,
Jack Richardson.

#114423 Copied

Roberts

Participant

February 23, 2016 at 16:02

Thanks for the answer, although I do not understand what do you mean. Please take a minute to clear things up a bit.

Are you saying that subcategories which contain more subcategories are opened like thay bu default?

#114427 Copied

Roberts

Participant

February 23, 2016 at 16:52

P.S. Not related to this topic, but legenda/woocommerce/cart/cart.php contains code error </form>

#114438 Copied

Jack Richardson

Support staff

February 23, 2016 at 16:53

Hello,

Are you saying that subcategories which contain more subcategories are opened like thay bu default?

Yes, you understood correctly, unfortunately it’s by default.

Best regards,
Jack Richardson.

#114439 Copied

Roberts

Participant

February 23, 2016 at 16:54

Got it, please see my comment above

#114440 Copied

Jack Richardson

Support staff

February 23, 2016 at 19:03

Hello,

P.S. Not related to this topic, but legenda/woocommerce/cart/cart.php contains code error

Thank you for your notice. We will fix it in the next theme update. Meanwhile you can delete this odd tag.

Best regards,
Jack Richardson.

#114470 Copied

Roberts

Participant

January 14, 2017 at 16:14

Hello. Same topic, different time.

Would you care to note theme developers about this and consider to add full product-categories menu? I can see that new X-store theme already has this function.

#151871 Copied

Jack Richardson

Support staff

January 16, 2017 at 11:08

Hello,

Could you please show a screenshot of the feature you’re talking for better understanding?

Thank you.

Best regards,
Jack Richardson.

#151944 Copied

Roberts

Participant

January 16, 2017 at 11:23

Thanks for caring and asking, Jack. Here is the screenshot -> https://failiem.lv/down.php?i=5ggg77wg&view

Legenda only supports parent category to be expanded and minimized. Child categories are automatically expanded and if shop structure have many child categories, then it expands this long list thus it’s not handy for users.
X-store supports full accordion for woocommerce-categories. Every child can be expanded/minimized further, thus it’s super handy for users.

#151950 Copied

Jack Richardson

Support staff

January 16, 2017 at 15:40

Hello,

Thank you for clarification.
I’ll forward this to the developers.

Best regards,
Jack Richardson.

#152016 Copied
Viewing 17 results - 1 through 17 (of 17 total)