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Weird behaviour - by gewoonbovenaan - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

gewoonbovenaan

Participant

April 30, 2019 at 13:05

Somehow there is something strange going on in the product page. https://yourlight.com/producten when entering the page https://gyazo.com/07694167a6ee92a249995572c9fae0fb
And its not a consistance fault because sometimes there is just a white area around it https://gyazo.com/73d3fc7f47738d385f09afe954c0c6f5 and sometimes images dont even show up. I cant really find why this is happen. I also dont know if its theme related. when i deactivate the theme it does seem to be more consistent but i cant relate why..

can u please advise?

#213191 Copied Theme version: 5.1.3 WooCommerce version: 3.5.1

7 Answers

Olga Barlow

Support staff

April 30, 2019 at 18:29

Hello,

Our developers will be able to check your issue on Friday. Sorry for this delay. I’ll inform you once they find the reason of the problem.

Regards

#213205 Copied

Olga Barlow

Support staff

April 30, 2019 at 18:29

Hello,

Our developers will be able to check your issue on Friday. Sorry for this delay. I’ll inform you once they find the reason of the problem.

Regards

#213206 Copied

gewoonbovenaan

Participant

May 7, 2019 at 09:26

Is it possible to review this issue?

#213458 Copied

Olga Barlow

Support staff

May 7, 2019 at 14:53

Hello,

Our developers still can’t find a solution to fix reinitialization for this type of sliders after loading of the images if you use them in tabs, unfortunately.
We need more time.

Regards

#213490 Copied

Olga Barlow

Support staff

May 7, 2019 at 16:29

Hello,

Clear cache and check now, please.

Regards

#213504 Copied

gewoonbovenaan

Participant

May 10, 2019 at 09:29

Thanks for your reply,

Somehow now the slider is still loading in a weird pattern. https://gyazo.com/dc14422ce152777dc50cf933549e327d
https://gyazo.com/fd5100ebe82ec5de1207a56a873364db
In IE the images are loading, but when clicking on the tabs, the images disappear again. Is it the tab that is conflicting? please advise. thanks.

#213653 Copied

Rose Tyler

Support staff

May 10, 2019 at 15:19

Hello,

Please clear all cache (browser, plugin, server, CDN).
If this doesn’t help, you need to reduce the number of blocks with images there.

Regards

#213676 Copied
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