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Wenn ich Pro Elements aktiviere, funktioniert Elementor nicht mehr. Aber ohne PRO Elements funktioni

This topic has 8 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

AS KOM

Participant

March 20, 2024 at 16:21

When I activate Pro Elementor, Elementor stops working. But without Pro Elementor, Elementor works fine without any issues. So I cannot use this feature. The wheel just keeps spinning.

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support staff only.

#387705 Copied Theme version: 9.2.9

7 Answers

Rose Tyler

Support staff

March 20, 2024 at 16:27

Hello,

Thank you for reaching out to us with your concern.

To assist you further, we kindly request that you provide us with temporary wp-admin access. This will enable us to thoroughly investigate the matter and offer the necessary support.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm regards,
The 8Theme Team

#387708 Copied

AS KOM

Participant

March 20, 2024 at 16:31

you can see her

Please contact administrator
for this information.

#387710 Copied

Rose Tyler

Support staff

March 20, 2024 at 16:53

Hello,

We wish to bring to your attention that we have detected a memory error on your website – https://prnt.sc/plrYU34FNZS8 We kindly advise you to contact your hosting provider at your earliest convenience to address and resolve this matter promptly.

Warm regards,
The 8Theme Team

#387718 Copied

AS KOM

Participant

April 14, 2024 at 14:35

If I deactivate the XStore Core plugin then it works.
So the problem lies with the plugin

#391669 Copied

Rose Tyler

Support staff

April 14, 2024 at 15:38

Hello,

We are writing to inquire if the memory error has been resolved. It is essential for the proper functioning of the plugins.

Thank you for your attention to this matter.

Warm regards,
The 8Theme Team

Please contact administrator
for this information.

#391672 Copied

AS KOM

Participant

April 14, 2024 at 16:05

The memory is fixed but Pro Elementor still doesn’t work.

#391676 Copied

Rose Tyler

Support staff

April 14, 2024 at 16:17

Hello,

https://prnt.sc/_r9SOkjcbo70 – the memory error is not fixed yet.

Your current value is 256 MB https://prnt.sc/_8Xdn8_SgM6Z , but “Allowed memory size of 268435456 bytes exhausted (tried to allocate 10489856 bytes) ” = 268.435456MB + 10.489856MB , so please increase your current value.

Warm regards,
The 8Theme Team

#391680 Copied
Tagged: elementor aktivierungsfehler, elementor nicht funktioniert, elementor pro elements, pro elements aktivierung, woocommerce pro elements problem, wordpress woocommerce themes
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