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What to do if the elementor is creating issue with WooCommerce plugin

This topic has 6 replies, 2 voices, and was last updated 1 days, 10 hours ago ago by Rose Tyler

Amit R

Participant

January 27, 2025 at 15:49

I have disabled and enabled all plugins one by one and find that the problem is happening with the woocommerce plugin to open the Elementor
it was ok with woocommerce plugin, but suddenly, this is happening
If I uninstall the plugin, then what will happen with my store? How will I manage it?

#432435 Copied Theme version: 9.4.7

5 Answers

Rose Tyler

Support staff

January 27, 2025 at 16:15

Hello,

Thank you for reaching out to us.

Could you please clarify the specific issue you are referring to?

Woocommerce > Status > Logs > there is memory error – https://prnt.sc/mXQgs5ogmIZ2 To resolve this matter, we recommend contacting your hosting provider. Please share the provided screenshot along with a detailed description of the issue. They will be best equipped to assist you further.

Best regards,
8Theme Team

#432440 Copied

Amit R

Participant

January 27, 2025 at 16:17

elementor is not opening to edit the pages…it continuously loading and telling enableing the safe mode

#432441 Copied

Rose Tyler

Support staff

January 27, 2025 at 16:35

Hello,

To resolve this matter, we recommend contacting your hosting provider.
Please share the provided screenshot https://prnt.sc/mXQgs5ogmIZ2 along with a detailed description of the issue to your hosting provider.

Best regards,
8Theme Team

#432445 Copied

Amit R

Participant

January 27, 2025 at 16:43

The share screen shots are showing yesterday’s date. Is it still a problem with the PHP memory limit?

and could you again login to Dashbord that I have provided credentials and try editing any page with Elementsor? and guide me the problem

#432448 Copied

Rose Tyler

Support staff

January 27, 2025 at 17:14

Hello,

To potentially resolve your issue, we kindly request that you downgrade your PHP version https://prnt.sc/GUajW3AgW9Bk to 8.0 or 8.1 and verify if the problem persists.

We do not see the problem while editing, for example, the About us page – https://prnt.sc/TJ1-dg5r0dxa

Best regards,
8Theme Team

#432457 Copied
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