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Whatsapp sharing option not showing on the single product page

This topic has 4 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: Adrian
    Adrian
    Participant
    June 11, 2020 at 14:04

    Hi,

    The Whatsapp option is not showing on the product page:
    https://prnt.sc/sxwihb

    Please help.

    Thank you!

    #240452 Copied Theme version: 6.3.4
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 11, 2020 at 14:07

    Hello,

    This is a mobile app, did you check the product from the mobile device? We don’t display that icon for the desktop version.

    Regards

    #240454 Copied
    Avatar: Adrian
    Adrian
    Participant
    June 11, 2020 at 14:17

    Thanks. Yes, it shows on mobile. Is would be nice if the option showed up on computers too, so clients could send products to their friends phones. Is it possible?
    Thanks.

    #240457 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 11, 2020 at 14:19

    Hello,

    Nope, because it’s for mobile devices. Users can share information from their WhatsApp accounts only.

    Regards

    #240459 Copied
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