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When access wp-admin/customize.php got error message

This topic has 5 replies, 2 voices, and was last updated 3 years, 2 months ago ago by abdigitalro

abdigitalro

Participant

October 19, 2021 at 18:11

Tried by disabling all the plugins and enable first xstore core but still haven’t fixed it.
There has been a critical error on this website. Please check your site admin email inbox for instructions. – but I don’t get anything by email.

Please, contact administrator
for this information.

#305879 Copied Theme version: 8.0.7 WooCommerce version: 5.7.1

4 Answers

Olga Barlow

Support staff

October 20, 2021 at 11:25

Hello,

Issue caused by title of the widget area that you created https://prnt.sc/1wu1dqd It’s not allowed to use [ and \ there. Provide us with FTP access to remove that sidebar.

Regards

#305937 Copied

abdigitalro

Participant

October 20, 2021 at 14:17

Hello,
Thank you for checking.

Please contact administrator
for this information.

#305973 Copied

Olga Barlow

Support staff

October 20, 2021 at 14:48

Hello,

Check now, please. Please, don’t use any special symbols in the custom widget area title.

Regards

#305984 Copied

abdigitalro

Participant

October 20, 2021 at 16:25

Thank you so much.
It’s working.

#306004 Copied
Tagged: customize.php, error message, templates, woocommerce, wordpress, wp-admin
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When access wp-admin/customize.php got error message

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