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When click on Add to cart button its shows loading and product gallery side thumbnail not working

This topic has 3 replies, 2 voices, and was last updated 20 hours, 49 minutes ago ago by Tony Rodriguez

Ayaz

Participant

January 25, 2025 at 02:51

Facing 2 problems add cart button loading when click and gallery thumbnail not working when click on it. (Video attached.)

before that its working maybe its stop after theme update.

Found this but not solve my problem

https://www.8theme.com/topic/while-clicking-on-add-to-cart-button-its-showing-the-loader-and-its-not-adding-to-cart/#post-413231

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#432181 Copied Theme version: 9.4.7

2 Answers

Ayaz

Participant

January 25, 2025 at 02:55

Quick view button have same problem also, loading icon

#432182 Copied

Tony Rodriguez

Support staff

January 25, 2025 at 05:47

Hello, @Art,

Thank you for contacting us and for using XStore.

To address the issue you are experiencing, we kindly recommend following these steps:

1. Navigate to **XStore Patcher**.
2. Click on **Refresh Patches**.
3. Select **Apply All Patches**.

For further guidance, please refer to our documentation here: https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

If the issue persists after completing these steps, we kindly request that you provide us with access to your site’s WordPress admin panel via the private content area. This will allow us to review your settings in detail and assist you more effectively.

Thank you for your cooperation. Should you have any further questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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