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When I activated sales booster, an error occurred and the activation state kept loading

This topic has 6 replies, 2 voices, and was last updated 6 days, 8 hours ago ago by Rose Tyler

kk

Participant

July 2, 2024 at 10:41

I tried clean cache, but It doesn’t word

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#402720 Copied Theme version: 9.3.14

5 Answers

Rose Tyler

Support staff

July 2, 2024 at 12:37

Hello,

Thank you for reaching out to us.

Provide temporary wp-admin and FTP access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#402750 Copied

kk

Participant

July 2, 2024 at 13:44

and I have another question, when I import the Template library, It show error, As shown in the figure

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kk

Participant

July 2, 2024 at 13:46

And I have another question, when I import the Template library, It show an error, As shown in the figure, Take a look at it for me! thanks

Content is visible for topic creator and
support staff only.

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#402764 Copied

kk

Participant

July 2, 2024 at 13:48

I guess it’s the same problem

#402765 Copied

Rose Tyler

Support staff

July 2, 2024 at 14:04

Hello,

1/ We are pleased to inform you that the issue with the Sales Booster has been successfully resolved. To ensure that the functionality is restored on your end, we kindly ask you to clear both your browser and plugin cache.

2/ About the second problem, please read this article https://elementor.com/help/when-i-try-to-edit-with-elementor-i-get-an-internal-server-error/ and contact support of Elementor plugin to get further assistance https://wordpress.org/support/plugin/elementor/

Best Regards,
The 8Theme Team

#402767 Copied
Tagged: activation loading issue woocommerce, fix sales booster loading issue, sales booster activation error, troubleshoot woocommerce activation state, woocommerce activation error solution, woocommerce sales booster error, wordpress woocommerce templates error
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