When I add multiple images to a single product they appear repeated in the same page

This topic has 3 replies, 3 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: KareemRaheem
    Fareed Fares
    Participant
    March 18, 2024 at 00:10

    When I add multiple images to a single product they appear repeated in the same page

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    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 18, 2024 at 07:12

    Hello, @KareemRaheem,

    Thank you so much for purchasing our theme and contacting our support center.

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide URL of the page on which you are facing the issue and provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can take a closer look at your settings and help you.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

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    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 24, 2024 at 09:26

    Dear Fareed Fares,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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