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When i change the header on customization but it will not change in website

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

hanan aslam

Participant

October 11, 2023 at 21:22

When i change the header on customization but it will not change in website

#369939 Copied Theme version: 9

1 Answer

Tony Rodriguez

Support staff

October 12, 2023 at 07:09

Hello, @hanan aslam,

Thank you for contacting us and for using XStore.

1) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

2) If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

If the issue still persist, Provide temporary wp-admin access via the private content area, so we can check the situation on your site more deeply.

Kind Regards,
8theme team.

Please contact administrator
for this information.

#369958 Copied
Tagged: best selling themes, header customization, theme modifications, troubleshooting woocommerce, website changes, woocommerce themes
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