Return to previous page

When i click buy now button in mobile version, 403 error page

This topic has 2 replies, 2 voices, and was last updated 1 days, 6 hours ago ago by Rose Tyler

  • Avatar: Digitalizer
    Digitalizer
    Participant
    February 19, 2025 at 14:44

    When i click buy now button in mobile version, 403 error page, in desktop its working. Overall site speed is very slow. pls help me to resolve.

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #434779 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2025 at 15:27

    Hello, Digitalizer,

    Thank you for reaching out to us.

    https://prnt.sc/1znYwyY_JWo- please provide the correct credentials.

    1/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

    2/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    Best Regards,
    8Theme’s Team

    #434783 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Headphone Store – WordPress WooCommerce Theme
lazy-placeholder
Bakery Store – WordPress WooCommerce Theme
lazy-placeholder
Typography – WordPress WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
Medical 02 – WordPress WooCommerce Theme
lazy-placeholder
Real Estate – WordPress WooCommerce Theme
lazy-placeholder
Skate – WooCommerce Theme
lazy-placeholder
Sneakers Store – WordPress WooCommerce Theme
lazy-placeholder
Classic Fashion Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.