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When i click on add to cart mobile panel disapperars xstore

This topic has 2 replies, 2 voices, and was last updated 12 hours, 11 minutes ago ago by Rose Tyler

Carry Sane

Participant

December 26, 2024 at 09:36

Whenever i click on add to cart on any product the mobile panel disppears

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support staff only.

#428779 Copied Theme version: 9.4.4

1 Answer

Rose Tyler

Support staff

December 26, 2024 at 10:20

Hello, Carry Sane,

Thank you for reaching out to us.

Please provide us with the URL of the product from your screenshot, temporary wp-admin, and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

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