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When i click on add to wishlist on product page nothing happens

This topic has 6 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Alpha111

Alpha111

Participant

June 1, 2024 at 05:08

When attempting to add items to my wishlist on the product page, no action occurs. I suspect there might be a conflict between Elementor and XStore Builder. The issue arises from using Elementor Single Product templates on the site, which could disrupt the customizer Single Product functionality. To resolve this, I need guidance on either exclusively using Elementor or ensuring compatibility with it in future updates. Despite this hiccup, I genuinely appreciate the theme, but such issues do dampen my experience.

Please, contact administrator
for this information.

#397595 Copied Theme version: 9.3.11

5 Answers

Rose Tyler

Support staff

June 1, 2024 at 08:01

Hello, Alpha111,

Thank you for reaching out and sharing your concerns with us.

Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#397613 Copied

Alpha111

Participant

June 1, 2024 at 12:13

sure

Please contact administrator
for this information.

#397626 Copied

Alpha111

Participant

June 1, 2024 at 12:15

Please also i want to know how to deactivate the xstore builder and only use elementor

#397627 Copied

Rose Tyler

Support staff

June 1, 2024 at 15:40

Hello, Alpha111,

https://prnt.sc/CqXDVLHQGuWV We hope this message finds you well. We would like to bring to your attention an issue related to the use of apostrophes and specific characters in French text, as illustrated in the screenshot provided.
These characters are causing the problem depicted here: https://prnt.sc/WkyAyg8N_Pqh

Previously, the text “Ajouter à la liste d’envies” was used, which contributed to this issue. We have temporarily replaced it with an English version, which has resolved the problem as shown in this screenshot: https://prnt.sc/Q0X66396HazU
We recommend rephrasing the French text to avoid such issues in the future.

Thank you for your understanding and cooperation.

Best Regards,
8Theme’s Team

#397667 Copied

Alpha111

Participant

June 1, 2024 at 16:01

ah okey thats so weird lol , tanks alot

#397671 Copied
Tagged: add to wishlist issue, best selling themes, product page problems, wishlist button not working, woocommerce themes, woocommerce troubleshooting
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When i click on add to wishlist on product page nothing happens

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