When i click on color it showing all verients with main product in search in search

This topic has 9 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: rohitdaid
    rohitdaid
    Participant
    May 3, 2024 at 09:14

    when i click on any color on shop page it filtter all verients

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2024 at 11:05

    Hello, Rohitdaid,

    Thank you for reaching out to us.

    To assist you more effectively, could you please provide a more detailed description of the issue you are experiencing, as well as the outcome you are aiming for? Additionally, a video illustrating the problem would greatly enhance our understanding.

    Furthermore, we require temporary wp-admin access to review your settings thoroughly.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: rohitdaid
    rohitdaid
    Participant
    May 3, 2024 at 11:45

    please check details shared

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2024 at 12:44

    Hello, Rohitdaid,

    We apologize for the inconvenience, but your request was not clear to us. Consequently, we kindly ask you to provide a more detailed description of the issue, along with any relevant video or screenshots. This will enable us to understand your situation better and assist you more effectively.

    Best Regards,
    8Theme’s Team

    Avatar: rohitdaid
    rohitdaid
    Participant
    May 3, 2024 at 13:08

    go to shop page https://enchanteonline.in/shop in the filter section go short by color select green or check this url https://enchanteonline.in/shop/?filter_color=green. single product with different size appears ( screenshot attached please check ). i want to show the single product not there sizes

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2024 at 13:30

    Hello, Rohitdaid,

    We appreciate your prompt response.

    Please set an administrator role for the user you provided for us.

    Best Regards,
    8Theme’s Team

    Avatar: rohitdaid
    rohitdaid
    Participant
    May 3, 2024 at 13:35

    administrator role Assigned please check

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2024 at 13:54

    Hello, Rohitdaid,

    We’ve disabled “Variations As Simple Products (Beta)” in Theme Options > WooCommerce > Shop > Products design.
    Please check the result.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 6, 2024 at 09:38

    Dear rohitdaid,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘when i click on color it showing all verients with main product in search in search’' has been successfully resolved, and the topic is now closed for further responses

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