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When I click on the menu, the static menu page open

This topic has 8 replies, 4 voices, and was last updated 7 months ago ago by Andrew Mitchell

Divorah

Participant

April 12, 2024 at 17:16

Whenever I click on any menu of my website, the static page of that menu opens whereas I want the page related to that particular menu to open. If there is any link in that menu then please tell how can I remove that link.

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#391473 Copied Theme version: 9.3.5

7 Answers

Tony Rodriguez

Support staff

April 13, 2024 at 06:50

Hello, @Divorah,

Thank you for reaching out to us with your concern.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#391527 Copied

Divorah

Participant

April 14, 2024 at 10:09

I am providing you the access to the wp-admin of your website

https://divorah.com/wp-admin/index.php

Please resolve this issue asap

Thank you

Please contact administrator
for this information.

#391648 Copied

Rose Tyler

Support staff

April 14, 2024 at 10:52

Hello, @Divorah,

We appreciate your prompt response.

We’ve added a new menu item for you https://prnt.sc/QAJJfYaHmbWk Please edit the URL, and delete the old menu item https://prnt.sc/5gx-SPiUp8YR

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#391657 Copied

Divorah

Participant

April 15, 2024 at 08:16

Thank you for your quick response and support but I am facing this issue in almost every menu section. so could you please resolve all of them

#391713 Copied

Divorah

Participant

April 15, 2024 at 08:22

OK i got the Problem….. I will do it by my self thank you so much

#391715 Copied

Rose Tyler

Support staff

April 15, 2024 at 09:05

Hello, @Divorah,

You’re welcome!

Kind Regards,
8theme team

#391724 Copied

Andrew Mitchell

Support staff

April 16, 2024 at 11:26

Dear Divorah,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#391847 Copied
Tagged: click menu, navigation, responsive design, static menu page, user-friendly interface, woocommerce, wordpress themes
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When I click on the menu, the static menu page open

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