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When I go to Contacts Option Without login . The Another Contact page is open

This topic has 2 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Tony Rodriguez

Subhkamnaye

Participant

July 30, 2024 at 07:22

When I go to Contacts Option Without login . The Another Contact page is open. where logo is change in header . and social media link is not working in footer . if i am login in my website page . the all things are ok . But without login this issue is happening

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#407728 Copied Theme version: .9.3.16

1 Answer

Tony Rodriguez

Support staff

July 30, 2024 at 11:20

Hello, @Subhkamnaye,

Thank you so much for purchasing our theme and contacting our support center.

You can view the result in your site’s customizer mode. To view the result on the front end of your site, this is likely due to the server cache (CDN) that is enabled on your site, as shown in the screenshot under uploaded files area.

We suggest that you contact your hosting provider to flush the server cache and disable the CDN while you are in the development process.

If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

If the issue persists, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

We appreciate your business and thank you for choosing 8Theme’s Team.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

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Tagged: contact page access, new contact page, no login required, template features, user-friendly woocommerce, without login, woocommerce wordpress templates
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