When i open wishlist page my account page is open

Hello,

I hope this message finds you well.

We kindly request that you create separate topics for distinct inquiries. This approach will significantly enhance our ability to understand and address each of your questions effectively, as it can be challenging to track multiple issues within a single thread. Also, other customers cannot identify that your topic title “When i open wishlist page my account page is open” could give them an answer for the all other questions you asked in this topic.

Additionally, we have noticed that the current method of accessing admin rights via a generated link is not functioning properly now. Would it be feasible to implement a static login and password system instead? This change could potentially streamline our access and improve the efficiency of our support.

Furthermore, the screenshot you provided does not clearly depict the specific issue you are encountering on your website. To assist us better, could you possibly use a tool like “Awesome Screenshot” to highlight the problem areas with arrows? This would greatly help us in understanding exactly what needs to be addressed.

Thank you for your cooperation and understanding. We look forward to resolving these issues promptly.

Best Regards,
Jack Richardson
The 8Theme Team

Hello,
Please, add the next custom CSS in Theme Options -> Theme Custom CSS -> Global CSS:

body .etheme-product-hover-mask3 footer {
    z-index: 3;
}

Hope you will see the issue fixed after adding this snippet.

Kind regards,
Jack Richardson

Hello,

Thank you for your request. We understand that you are looking for unique customizations. These types of changes fall outside the scope of our basic support services. Unfortunately, we are unable to accommodate such specific customizations within our standard support.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

Hello,

Thank you for reaching out. We understand your concern about the overlapping label and hover effect. Our theme functionality is designed to be comprehensive, but sometimes specific needs or adjustments might not be predefined. In this case, you have a couple of options:

1. You can submit a feature request. This allows other customers to vote on the need for such a feature, which helps us prioritize future updates (https://www.8theme.com/taskboard/).
2. Alternatively, you can request additional customization to address your specific requirement (https://www.8theme.com/account/#etheme_customization_panel).

Please understand that our support is provided according to the Envato Privacy Policy. For more information, you can refer to the https://themeforest.net/page/item_support_policy.

If you are facing a critical problem, please let us know, and we will prioritize addressing it.

Additionally, the code we provided might not fully address the issue with your product labels. We recommend checking the new label settings in your theme options. You can do this by navigating to:

Theme Options -> WooCommerce -> Shop -> Product Badges -> New Label Days Limit

This setting controls the duration for which products are marked as “new” with a label. Adjusting this option may help achieve the desired outcome for your product labels.

Thank you for your patience and understanding.

Kind regards,
Jack Richardson
The 8theme’s team

Hello,

I hope this message finds you well. We kindly request that you provide us with the correct access credentials to your website. This will enable us to review the settings of the New Label range, as previously discussed. We understand that you are currently unable to perform this check on your own as we asked you before.

We would like to assure you that the code we provided was not intended to, and did not, remove the New labels. Our goal is to ensure that everything is functioning as it should.

Additionally, we will ensure that your name is no longer mentioned in relation to this issue.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

Dear @shopsangam,

I hope this message finds you well.

We have noticed that the temporary access previously granted to us has expired. Consequently, we are currently unable to review the Theme Options on your website. Could you kindly provide us with a static login and password, or alternatively, generate a new temporary access that extends for 2-3 days?

Additionally, we observed that the ‘sale’ and ‘new’ labels are prominently displayed on your products (as per screenshot you sent). We would appreciate a detailed description of the specific issues you would like us to address and resolve, as this will help us better understand your requirements and ensure precise corrections.

Thank you for your attention to these matters. We look forward to your prompt response so we can proceed efficiently.

Best Regards,
Jack Richardson
The 8Theme Team

Dear @shopsangam,

We are pleased to inform you that we have successfully logged into your system and implemented the CSS solution we previously recommended. You can review the details of our suggestion in the following link: https://www.8theme.com/topic/when-i-open-wishlist-page-my-account-page-is-open/page/2/#post-405675.

The implementation has been completed, and the results can be viewed here: https://gyazo.com/f5bed1b360fcf195513b812cb6b8958b. This update has corrected the overlapping issue as intended.

Please clear your browser cache to see the changes on your end.

For any new issues or separate queries, we kindly ask that you initiate new topics in our support forum. This approach helps us manage and allocate our support resources more efficiently.

Thank you for your cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

Hello, shopsangam,

We hope this message finds you well. We are writing to inform you that we have implemented some changes and kindly request that you review them at your earliest convenience.

Best Regards,
8Theme’s Team

We hope this message finds you well. We would like to inform you that a left margin adjustment has been made. Kindly verify the changes at your earliest convenience.

Best Regards,
8Theme’s Team

Hello, nitin kumar,

We hope this message finds you well. We would like to inform you that we have successfully removed the site label from the single product. Please take a moment to review the changes at your earliest convenience.

Best Regards,
8Theme’s Team