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When I remove a gallery item the old image shows, when I remove a color, same

This topic has 4 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

  • Avatar: zpaul
    zpaul
    Participant
    August 25, 2020 at 17:01

    When I update a main product image and hit preview I can see it. When I simultaneously remove the Gallery items they don’t become updated. Why is this?

    Please, contact administrator
    for this information.
    #249248 Copied Theme version: 6.3.9.3.3.9.3 WooCommerce version: 4.3.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 07:48

    Hello,

    Sorry, but your question is a bit unclear for me. please describe the problem in more detail for better understanding.
    Also, provide URL of the mentioned product.

    Regards

    #249336 Copied
    Avatar: zpaul
    zpaul
    Participant
    August 26, 2020 at 15:38

    This is happening with all products. When i go to “edit item”, i got to “product gallery” at the bottom right, and i delete one photo. I press “preview page” and the product gallery and all photos still appears on the front end.

    #249456 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 15:52

    Hello,

    Yes, you need to click on “Update” button to be able to see changes on the frontend. It is independent of our theme, this functionality comes from WooCommerce.

    Regards

    #249461 Copied
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