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When I work with WordPress, I can’t add some things to the template I bought for my site, for

This topic has 5 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

mehranfaris

Participant

October 2, 2024 at 17:25

Hello, when I work with WordPress, I can’t add some things to the template I bought for my site, for example, the header or the ready- items I install, it doesn’t sit on the page at all. You can’t even use ready-made templates and change their header and footer or other parts

#416787 Copied Theme version: 9.4.2

4 Answers

Rose Tyler

Support staff

October 3, 2024 at 07:22

Hello, Mehranfaris,

Thank you for reaching out to us with your concern.

1/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

2/ Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#416824 Copied

mehranfaris

Participant

October 3, 2024 at 14:41

I think my problem is solved. Once again, I installed one of the demos on my site, which I can customize. I’m sorry I newly learned how to work with WordPress.

#416938 Copied

Rose Tyler

Support staff

October 3, 2024 at 15:08

Hello, Mehranfaris,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#416947 Copied

Andrew Mitchell

Support staff

October 4, 2024 at 15:28

Dear mehranfaris,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417201 Copied
Tagged: best woocommerce themes, customizing woocommerce themes, efficient wordpress theme editing, optimizing woocommerce templates, woocommerce template solutions, wordpress template modifications, wordpress theme troubleshooting
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When I work with WordPress, I can’t add some things to the template I bought for my site, for

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