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When open a product image opens two gallery

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

Hakan Osman

Participant

December 29, 2023 at 10:54

Hello,

I have a another website with theme.

The site is cicek.bg

When I open any product for example this:
https://cicek.bg/produkt/%d0%b4%d1%83%d1%88-%d0%ba%d0%b0%d0%b1%d0%b8%d0%bd%d0%b0-icl-157-80-l-new/

Opens two gallery. How I can remove a elementor gallery? I want to use the gallery of the xStore.

Regards,
H.Osman

#378032 Copied Theme version: 9.2.5 WooCommerce version: -

3 Answers

Tony Rodriguez

Support staff

December 29, 2023 at 12:13

Hello, @Hakan Osman,

It appears that you are using two lightboxes simultaneously, namely the lightbox from 8Theme’s theme and the lightbox from Elementor.

Unfortunately, it is not possible to use both of them at the same time.

To enable/disable the Lightbox for “Xstore” you can go to
Theme options -> WooCommerce (Shop) -> Single product builder -> Gallery -> Lightbox
https://gyazo.com/0d6e8fbcda83a9e806c13879fd123e00

To enable or disable the Lightbox for Elementor, you can go to the home page and click “Edit with Elementor” and follow the instructions in the video.
https://gyazo.com/71d3dbe2b1caeb6fcbda1290194dfc9c

Thank you for your understanding.

Best Regards,
8Theme’s Team.

#378047 Copied

Hakan Osman

Participant

December 29, 2023 at 12:22

Hello,

Thank you!

I have last question

How I can remove this category:
https://prnt.sc/ZBfn3CdBVuEc

Regards,
H.Osman

#378048 Copied

Tony Rodriguez

Support staff

December 29, 2023 at 12:50

Hello, @Hakan Osman,

We kindly request that you review the following article: https://passwordprotectwp.com/remove-uncategorized-wordpress/

We trust that the information provided will assist in resolving your concern.

Warm regards,
The 8Theme Team

#378051 Copied
Tagged: double gallery opening, fix woocommerce glitch, product image gallery, product image issue, woocommerce templates, woocommerce troubleshooting, wordpress woocommerce
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