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When product options selected the sections below overlap the right column

This topic has 6 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Fantasy Prints

Participant

September 13, 2023 at 15:03

Hi There

Setting up new website using your excellent theme. I have setup a sticky RIGHT column for products this works great and scrolls great BUT when I select options for a product then an overlap happens. Seeing ways to solve.

Also different question is there way to remove the PRODUCT IMAGE from the gallery below the PRODUCT IMAGE. As its a different shape to the others it causes the gallery not to look right.

Please, contact administrator
for this information.

#367400 Copied Theme version: 9.1.14

5 Answers

Rose Tyler

Support staff

September 15, 2023 at 09:41

Hello, Fantasy Prints,

Thank you for getting in touch with us.

1/ Could you please record a video of the problem? What browser do you use?
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2/ There is no such option, unfortunately. You may contact support of WooCommerce, maybe they will be able to advise some workaround – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#367553 Copied

Fantasy Prints

Participant

September 18, 2023 at 11:57

Thanks below link to two videos. One shows the website working correctly and the other video shows once you select a product option the bottom below the cart overlaps the RELATED PRODUCTS and FOOTER

https://we.tl/t-16WtVA6ePX

#367741 Copied
Rose Tyler

Support staff

September 18, 2023 at 14:51
Hello, Fantasy Prints,

Thank you for your response.

We should tell you that all our tries to fix it in a good way were skipped because no one got success in the end of a good result. But we thought about solving this issue from another side because according to your needs as we got you right you want to keep your gallery always in the area of customers so we decided to propose the next solution:
– disable the sticky option. Or
– the next custom CSS code:

@media only screen and (min-width: 993px) { .element-TFML4.et_column { max-height: 80vh; overflow: auto; } }

Kind Regards,
8theme team
#367760 Copied
Fantasy Prints

Participant

September 18, 2023 at 15:46

Thanks for looking into it. I will leave design at moment as still like the sticky design but may switch off.

#367774 Copied

Rose Tyler

Support staff

September 18, 2023 at 16:13

Hello, Fantasy Prints,

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#367776 Copied
Tagged: product options overlap, right column overlap, woocommerce product selection, woocommerce templates, wordpress ecommerce solutions, wordpress troubleshooting
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