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When tried to edit and save the menu it redirected to 404 page

This topic has 8 replies, 4 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

slw250@hotmail.com

Participant

October 6, 2024 at 11:23

We are trying to edit a menu called “New Menue V062024.” Whenever we try to save the menu, it redirects to a 404 page. However, the menu is saved. Can you please help us resolve this issue?

login details are in private content area

Please, contact administrator
for this information.

#417425 Copied

7 Answers

Rose Tyler

Support staff

October 6, 2024 at 12:25

Hello,

Thank you for reaching out to us with your concern.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best Regards,
8Theme’s Team

#417430 Copied

slw250@hotmail.com

Participant

October 22, 2024 at 18:08

Hello,
We appreciate your suggestions and have tried to implement them. Unfortunately, the latest change caused the page to redirect to a 404 error page. We investigated further and created a new menu, saving it each time we added an entry. The menu Saved fine until we added the 39th entry. As soon as we tried to add the 40th entry, the page began redirecting to the 404 error page.

Would you please take a look on the menu which we created Main Menu v1 0-24
Please find the login information on private content area

Please contact administrator
for this information.

#420024 Copied

Rose Tyler

Support staff

October 23, 2024 at 07:20

Hello,

If you are experiencing difficulties saving certain menu options due to a large number of menu items, it may be necessary to increase the PHP Max Input Vars setting. We recommend reaching out to your hosting provider for assistance in adjusting this configuration.

Kind Regards,
8theme team

#420069 Copied

slw250@hotmail.com

Participant

October 23, 2024 at 17:58

Hosting provider increase the php max input vars values but we are still getting the same issue
you can see the screen shot in private area from the hosting provider

please help me to resolve the problem

Please contact administrator
for this information.

#420200 Copied

Luca Rossi

Support staff

October 24, 2024 at 08:44

Dear @slw250@hotmail.com,

We hope this message finds you well.

Could you kindly try disabling the Mod_Security feature temporarily, and then re-enable it once you have finished creating your menu items? This may help resolve the issue you’re encountering.

For further reference, you may find the following discussions helpful:
– [Unable to Save Navigation Menus with WP 6.1.1](https://wordpress.org/support/topic/unable-to-save-navigation-menus-with-wp-6-1-1/#post-16769795)
– [Saving Menu is Impossible – 404 Error on nav-menu.php](https://wordpress.org/support/topic/saving-menu-is-impossible-404-error-on-nav-menu-php/#post-16621032)

Please let us know if you need any further assistance.

Best regards,
8Theme Team

#420273 Copied

slw250@hotmail.com

Participant

October 25, 2024 at 21:21

thank you its working fine now

#420531 Copied

Andrew Mitchell

Support staff

October 25, 2024 at 21:21

Dear slw250@hotmail.com,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#420532 Copied
Tagged: 404 page redirection, fix woocommerce issues, menu editing trouble, woocommerce error solution, wordpress menu saving error, wordpress templates guide
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When tried to edit and save the menu it redirected to 404 page

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