When trying to save a template of a row in Visual composer I get these errors

This topic has 5 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

  • Avatar: emeliech
    emeliech
    Participant
    August 25, 2019 at 13:50

    Hello,

    I cannot save a template of a row in visual composer. I get the following error codes:

    https://snipboard.io/envW4i.jpg

    What might be the problem?

    Thansk!

    Marcus

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2019 at 13:55

    Hello,

    Do you use the latest version of WPBakery Page Builder plugin?https://www.8theme.com/demo/docs/royal/Plugins/Plugins_Update
    What PHP version do you use?
    Try to disable all the third-party plugins that do not come bundled with our theme and check how the editor works then.

    Regards

    Avatar: emeliech
    emeliech
    Participant
    August 25, 2019 at 18:29

    Hello,

    These are the versions I use :
    https://snipboard.io/tdM72E.jpg

    I use this php version:
    https://snipboard.io/j0g2cP.jpg

    Cant do it since we are live.

    Thanks!

    Avatar: emeliech
    emeliech
    Participant
    August 25, 2019 at 18:49

    Hello,

    my website also shut down and I got this error message:

    An error of type E_COMPILE_ERROR was caused in line 697 of the file /var/www/vhosts/ringsofsweden.com/httpdocs/wp-content/plugins/Ultimate_VC_Addons/modules/ultimate_info_tables.php. Error message: require_once(): Failed opening required ‘/var/www/vhosts/ringsofsweden.com/httpdocs/wp-content/plugins/Ultimate_VC_Addons/templates/info-tables/info-table-”design03″.php’ (include_path=’/var/www/vhosts/ringsofsweden.com/httpdocs/wp-content/plugins/cf7-google-sheets-connector/lib/php-google-oauth:.:/opt/plesk/php/7.3/share/pear’)

    Kind regards,

    Marcus

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 27, 2019 at 15:08

    Hello,

    Try to disable CF7 google sheets connector plugin and check again.

    Regards

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