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When using it, it appears to me that the purchase code is prohibited

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

kondor22

Participant

July 3, 2023 at 11:37

hi

Please, contact administrator
for this information.

#361066 Copied Theme version: 9.1.8

3 Answers

Rose Tyler

Support staff

July 3, 2023 at 12:16

Dear, Kondor22,

Thank you for your message. We understand your concern and fully adhere to Envato’s policy regarding the use of one license per project.

Upon reviewing your issue, we understand that your purchase code has been used on multiple projects as mentioned in the Private Content area. This indeed violates Envato’s licensing policy – https://themeforest.net/licenses/standard?license=regular

We apologize for any inconvenience caused, and to resolve this situation, please provide us with the other purchase codes you are using for each of the other projects. Upon receiving these codes, we will be able to unlock your license, allowing you to use it on the respective projects.

Thank you for your understanding and cooperation. Please kindly provide us with the necessary purchase codes, and we will be happy to assist you.

Best regards,
8theme Support Team

Please contact administrator
for this information.

#361069 Copied

kondor22

Participant

July 10, 2023 at 09:54

HI,

Please contact administrator
for this information.

#361648 Copied

Rose Tyler

Support staff

July 10, 2023 at 10:03

Hello,

Your sites using our theme still, on next sites – https://prnt.sc/VqeSKanCzsPC https://prnt.sc/j7PxCoWVUuYv https://prnt.sc/sI9UgYYTCOGR https://prnt.sc/n78lDQ381bPZ
, you can’t use the theme without activation it is a violation of Envato’s rules and licensing policies.

According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site and/or localhost, but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.

“Currently, I do not use the code on any website” – Your sites use XStore without the activation. Unfortunately, it is a critical violation. As described in licensing policies, any theme purchased on ThemeForest can’t be used in this way. It is allowed to use the theme on 1 project after the purchase. The system of activation should help to monitor this, in your case, XStore was purchased 1 time, but used on a few sites.

Best regards,
8theme Support Team

#361650 Copied
Tagged: code, persuasive, prohibited, purchase, templates, woocommerce, wordpress
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