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Where do I edit shipping messages? - by kptgreg

This topic has 10 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

kptgreg

Participant

June 11, 2015 at 19:15

I had an idea on the last topic you closed, I want them to call for shipping prices. In your theme, where do I edit this message for the Cart and Checkout pages:

“There don‘t seem to be available shipping methods. Please double check your address, or contact us if you need any help.”

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9 Answers

Robert Hall

Support staff

June 12, 2015 at 08:09

Hello,

You can find this string in plugins\woocommerce\templates\cart\cart-shipping.php file on line 76

Also we recommended to do all changes in Child Theme.
Please copy this file into it saving folder structure like:
wp-content\themes\woopress-child\woocommerc\templates\cart\cart-shipping.php
and then add changes.

Regards,
Robert Hall.

#69329 Copied

kptgreg

Participant

June 16, 2015 at 01:40

I tried this in both the child theme and regular and I still see the other message. I noticed that before I edited it, line 76 actually has the message:

“There are no shipping methods available. Please double check your address, or contact us if you need any help.”

BUT the message that is appearing in my cart and checkout is:

“There don‘t seem to be available shipping methods. Please double check your address, or contact us if you need any help.”

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Eva Kemp

Support staff

June 16, 2015 at 08:45

Hello,

Could you please show a screenshot where you see that message and provide us with FTP credentials?

Thank you.
Regards,
Eva Kemp.

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kptgreg

Participant

June 16, 2015 at 17:50

Here are the screeenshots , FTP provided below

Please, contact administrator
for this information.

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Eva Kemp

Support staff

June 16, 2015 at 18:59

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

After that check the text in the file plugins/woocommerce/templates/cart/cart-shipping.php file on line 76.

Regards,
Eva Kemp.

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kptgreg

Participant

June 17, 2015 at 20:29

this is going to be a lot of work just to change a shipping message, will this overwrite all my theme settings?

also, in other tickets I’ve been told to modify theme files such as in order to modify the contact form you recommended this:
You can edit in \themes\woopress\framework\shortcodes.php file on line 241

I’m assuming these will be wiped out, and same with i had to modify theme files to change the top links.

I’ve backed up the plugins folder and the woopress theme folder and child, but I’m still worried this will cause me a big problem.

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Eva Kemp

Support staff

June 18, 2015 at 12:49

Hello,

Please check the file wp-content/themes/woopress/woocommerce/cart/cart-shipping.php. You can find the needed text in line 76.

We recommend to make changes in a child theme not to lose modifications after theme update.

Regards,
Eva Kemp.

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kptgreg

Participant

June 19, 2015 at 02:00

I already checked that, but you didn’t answer my other questions about updating the theme.

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Jack Richardson

Support staff

June 19, 2015 at 09:04

Hello,

The changes that you made in theme files will be overwritten after theme update, but custom.css file will be unchanged. To keep all your modifications you need create child theme (“woopress-child” folder is already included in the theme package). You need copy the code you changed in woopress/framework/shortcodes.php file to the child theme woopress-child/functions.php.

Best regards,
Jack Richardson.

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