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Where is Footer sourced for Products pages

This topic has 22 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

kybalio

Participant

August 27, 2018 at 14:41

Hi

I have a footer created in Static block in Footer 2 widget which shows up fine in the site front and the pages, but does not show in the product pages, there is another basic footer there.

Where can I find the footer input for the product pages?

Many thanks

Ky

#198504 Copied

21 Answers

Rose Tyler

Support staff

August 27, 2018 at 14:44

Hello,

Please check Page Layout options for Shop page > Use custom footer for this page.

Regards

#198505 Copied

kybalio

Participant

August 27, 2018 at 22:34

Thanks Rose, but I’ve not been able to find this in Theme options or Widgets, where is it located?
Thanks
Ky

#198523 Copied

Rose Tyler

Support staff

August 28, 2018 at 08:03

Please go to Pages > Shop > Page Layout > http://prntscr.com/knougg

Regards

#198542 Copied

kybalio

Participant

September 1, 2018 at 12:37

Thanks Rose, I’ve checked this but the pages and posts have the right footer, it’s the shop and products which don’t. Where do they get their footers from?

Many Thanks
Ky

#198770 Copied

Rose Tyler

Support staff

September 3, 2018 at 07:43

Hello,

Please provide us with temporary wp-admin access so we can take a closer look.

Regards

#198797 Copied

kybalio

Participant

September 3, 2018 at 10:17

Thanks Rose
Please see below, also I’ve noticed the woocommerce templates are out of date where are they updated? If it’s not too much trouble can you do that when in the admin please?

Many Thanks

Ky

Please, contact administrator
for this information.

#198820 Copied WooCommerce version: 3.4.3

Rose Tyler

Support staff

September 3, 2018 at 10:39

Hello,

1. There was custom footer for shop page http://prntscr.com/kpzbo0 Please check now http://prntscr.com/kpzd76
2. Please provide a screenshot of the message about outdated files.

Regards

#198824 Copied

kybalio

Participant

September 4, 2018 at 09:24

Hi Rose,
Do I need to change the footer for every product and shop page? Is there not a global setting for a static footer in the shop?

Have you updated the woocommerce files on our site? I noticed some styling changes and so have uploaded my old style.css which has corrected many, however, things such as link colours and the main Raleway font seem to be missing. Also, on FTP, there are two folders wooprtess and woopress4ver , the active theme seems to be in woopress4ver, however, when in admin the theme showing is still numbered as 2.8 and not ver 4, so I’m confused if the theme has actually been updated?

Currently there is no color showing for hyperlinks in body text, also the Raleway font is not an available option in the theme admin, it is currently set to georgia.

can you help with these please?

Best regards

Ky

#198886 Copied

Rose Tyler

Support staff

September 4, 2018 at 14:38

Hello,

Single product and categories pages inherit layout of Shop page. You do not need to change the footer for every page.
I did not make any updates on your site, except – https://prnt.sc/kpzd76
On your site activated – http://prntscr.com/kqhcyj > http://prntscr.com/kqhbx1 (please do not use style.css file from old theme version because it causes the misunderstanding with theme version) and there are 2 more themes which are inactivated http://prntscr.com/kqhckz http://prntscr.com/kqhdcp
If you want to change any styles in theme, please do it via child theme style.css or Theme Options. It is not recommended to make any changes in style.css of woopress parent theme, because all customization here will be lost after each theme update.
Raleway is google font – http://prntscr.com/kqhkjc

Regards

#198925 Copied

kybalio

Participant

September 7, 2018 at 09:47

Hi Rose,

I can see that folder /woopressver4 is still version 2.8 even after I uploaded it from your resources area, https://werone.co/eng/wp-admin/themes.php?theme=woopress4ver

Where am I to find version 4 woopress please?

Best Regards

Ky

#199128 Copied Theme version: 2.8

Rose Tyler

Support staff

September 7, 2018 at 09:59

Hello,

Did you update theme files via FTP?
Where you got files of theme? You may download the latest theme version from ThemeForest.

Regards

#199135 Copied

kybalio

Participant

September 7, 2018 at 10:42

Yes, I download from themeforest, the file name is always the same , is this right?

themeforest-9751050-woopress-responsive-ecommerce-wordpress-theme.zip

Thanks

Ky

#199144 Copied

Rose Tyler

Support staff

September 7, 2018 at 13:07

Download the zipped package from ThemeForest and extract to your desktop. In the extracted package you will find WooPress_Theme archive .zip. Extract zip file and in the extracted woopress folder you will find style.css file with information about theme version http://prntscr.com/kroynz

Regards

#199153 Copied

kybalio

Participant

September 10, 2018 at 10:54

hi Rose, I’ve managed to update the site theme to 4.4 (without child)

I have a problem with the root site domain https://werone.co/, not finding the new home page https://werone.co/eng/home which the theme has created.

I’ve tried many things in htaccess, but the problem persists, is there some setting in the new theme for this routing?

Also, tried pointing the error page there in htaccess.

btw, where is your error page generated from? I have a custom error page with useful links on it here: (work in progress) https://werone.co/eng/page-not-found

Many thanks

Ky

#199226 Copied

Olga Barlow

Support staff

September 10, 2018 at 12:30

Hello,

1) You can set the home page in Settings > Readings > Front page > choose the front page.
2) If you want to change the 404 template you can copy woopress/404.php page into the child theme and edit according to your needs.

Regards

#199233 Copied

kybalio

Participant

September 10, 2018 at 12:51

Thanks Olga,

I set that and now the home is https://werone.co/eng which is what I wanted

However, the links on site to Home in the top menu, lead to this page:
https://werone.co/eng/home

Which is slightly diferrent, how can that be?

Thanks

Ky

#199234 Copied

Rose Tyler

Support staff

September 10, 2018 at 13:29

Hello,

You can edit menu links in Appearance > Menus.

Regards

#199235 Copied

kybalio

Participant

September 11, 2018 at 23:41

Thanks Rose, can’t believe I forgot that 🙂

Can you also help with another issue? Since upgrading the theme to 4.4, Some customers are reporting that the website doesn’t look right (it seems that stylesheets (eg style.css) and resources aren’t loading. )

See the image below on the left:

UPDATE:
I’ve since disabled a plug-in (WP-Disable) which disables resources to speed the site up, it must have been limiting the css files

Many Thanks

Ky

#199310 Copied

kybalio

Participant

September 12, 2018 at 00:07

oops, site is down while installing Breeze Cache plugin.

#199311 Copied

kybalio

Participant

September 12, 2018 at 04:46

Hi Rose,

Would you know anything about Internal Server Error from these error logs?

I Installed Breeze cache plugin,
https://wordpress.org/plugins/breeze/#installation

it immediately broke site (Internal Server Error). So Renamed Breeze Plugin folders, still broken. I Suspected .htaccess and wp_config.php in /Eng/ folder (site root), but they seem ok.

Server Error log:
Breeze Installed Here:
1. [Wed Sep 12 03:32:06.393257 2018] [access_compat:error] [pid 10994] [client 193.106.30.98:45246]
AH01797: client denied by server configuration: html.werone/Marvin.php

[Wed Sep 12 03:37:25.515565 2018] [core:alert] [pid 11311] [client 109.145.117.93:63503]
html.werone/eng/.htaccess: ExpiresActive not allowed here, referer: https://werone.co/eng/wp-admin/plugin-install.php?s=Breeze+%E2%80%93+WordPress+Cache+Plugin&tab=search&type=term
[Wed Sep 12 03:37:29.664755 2018] [core:alert] [pid 11311] [client 66.249.65.169:46487] /var/www/html/home-control.co.uk/html.werone/eng/.htaccess: ExpiresActive not allowed here

I’ve checked this eng/htaccess is unchanged, also eng/wp_config.php looks ok and checked htaccess in the root

2. Current Errors in site log to visitors..
werone/eng/.htaccess: RewriteCond: bad argument line ‘%{REQUEST_FILENAME}’

3. [Wed Sep 12 03:58:54.498896 2018] [core:alert] [pid 11664] [client 54.36.148.190:36462] /html.werone/eng/.htaccess: Invalid command ‘\xef\xbb\xbf’, perhaps misspelled or defined by a module not included in the server configuration

I’m a little stuck what to do, I can usually solve these issues.

Hope you have any ideas?

ky

Please, contact administrator
for this information.

#199314 Copied

Olga Barlow

Support staff

September 12, 2018 at 09:53

Hello,

I’m sorry but we are not plugin authors. We would recommend you to contact plugin developer or your hosting provider to fix problems related to his plugin and htaccess rules.

Regards

#199350 Copied
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