While doing all the necessary actions they are not executed

This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler

  • Avatar: Dimitris Polychronis
    Dimitris Polychronis
    Participant
    December 28, 2023 at 11:53

    #9256983 FIXED: Broken SVG icon for Ele… (
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    )
    2023-12-20
    12:48:38
    APPLIED
    #9257465 FIXED: Multiple single product builder “Request A Quote” element
    2023-12-14
    14:29:16
    APPLIED
    #9250152 FIXED: PHP fatal error on fron… (
    More details
    )
    2023-12-05
    19:23:21
    APPLIED

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2023 at 12:17

    Hello, Dimitris Polychronis,

    Thank you for reaching out to us.

    To assist you further, we kindly request a more comprehensive description of the issue you are encountering, as well as the outcome you are aiming to achieve.

    Additionally, we would be grateful if you could grant us temporary wp-admin access to your website. This will enable us to review your settings thoroughly.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    The 8Theme Team

    Avatar: Dimitris Polychronis
    Dimitris Polychronis
    Participant
    December 28, 2023 at 12:29

    while I make apply on the patches and while it shows me that everything is ok, after some time they appear again and the settings are not made

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 28, 2023 at 13:11

    Hello, Dimitris Polychronis,

    We are writing to inform you that we have successfully logged into your website and reviewed the Patches section. Upon inspection, it appears that the patches have been correctly applied, as evidenced by the following screenshot: https://prnt.sc/kizy7n2zDXOh.

    It is possible that the issue you are experiencing is related to your browser’s cache. We recommend clearing your browser’s cache to ensure that you are viewing the most recent version of your website.

    Should you require any further assistance or have any additional questions, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

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