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White label not saving when editing values

This topic has 4 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

riddlezitindustries

Participant

September 27, 2024 at 21:17

when editing values in whitelable for example Admin panel links
when saving the values are not updated and links not hidden or added to view

please do assist

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#416176 Copied Theme version: 9.3.11

3 Answers

Tony Rodriguez

Support staff

September 28, 2024 at 05:43

Hello, @riddlezitindustries,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we have noticed that you are currently utilizing an outdated version of the XStore theme, while the XStore core plugin is updated to the latest version.

To ensure optimal performance and security, we kindly request that you update your XStore parent theme to the latest version (9.4.1). This update is crucial for maintaining compatibility between the theme and the core plugin, and to prevent any potential issues.

For detailed instructions on how to update your theme, please refer to our comprehensive theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

https://xstore.8theme.com/update-history/

We trust this update will enhance your website’s functionality. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#416188 Copied

riddlezitindustries

Participant

September 29, 2024 at 20:54

Ive updated but still the same issue

#416339 Copied

Tony Rodriguez

Support staff

September 30, 2024 at 05:21

Hello, @riddlezitindustries,

Thank you for reaching out to us.

We are pleased to inform you that upon reviewing your website, we have confirmed that the white label plugin is functioning correctly. We recommend that you clear your browser’s cache to ensure that your view is updated and reflects the current state of the website.

Additionally, we have prepared a video demonstration to assist you further. You can find the video link in the private content area provided.

Should you require any more assistance or have further inquiries, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#416355 Copied
Tagged: best selling themes, editing values, save settings woocommerce, troubleshooting woocommerce, white label issues, woocommerce themes
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