White label plugin need to be improved for full white label

This topic has 5 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by thibaultcomte

  • Avatar: thibaultcomte
    thibaultcomte
    Participant
    December 8, 2023 at 17:24

    Hello there,

    I have created a ticket : https://www.8theme.com/topic/white-label-xstore-for-elementor-widget-menu/#post-373191

    And you said to me that the new features would been implemented whithin a week. But I do not see any change nor update on the plugins.

    Do you have any news ??

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2023 at 08:43

    Hello, Thibaultcomte,

    Thank you for contacting us and for using XStore.

    Please make sure that you are using 9.2.5 version of the theme, 5.2.5 version of XStore Core plugin, and 1.0.7 version of XStore White Label Branding.

    Here is an example of settings from our test site – https://prnt.sc/4OlUdeqOOqiW > https://prnt.sc/6CkIdW8xsYEF > https://prnt.sc/qRH7jhwQkpHh

    In case settings don’t work on your site, please provide temporary wp-admin and FTP access.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: thibaultcomte
    thibaultcomte
    Participant
    December 11, 2023 at 09:02

    Hello there,

    So I am using the following version :

    theme : 9.2.2
    xstore core : 5.2.2
    white label : 1.0.6

    wordpress does not offer to update it, how I can force update please ?

    Thanks a lot,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2023 at 09:34

    Hello, Thibaultcomte,

    We appreciate your prompt response.

    Navigate to your Dashboard, select ‘Updates’, and then click on “Check again” to refresh the update status.

    Or download archives from this page – https://www.8theme.com/downloads/
    Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.
    Go to Dashboard > Themes > Add new > Upload theme > Choose file > Install now > click on “Replace current with uploaded” and the theme will be updated on your site.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: thibaultcomte
    thibaultcomte
    Participant
    December 11, 2023 at 09:44

    Thanks a lot everything worked, the update and the white label !

    You rock

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