White label – remove 'Xstore' branding

This topic has 15 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Giles
    Giles
    Participant
    September 21, 2020 at 19:35

    Hi, is it possible to remove or change the xstore branding from the control panel? https://prnt.sc/ulbhu1

    I was hoping to show a client the backend but did’nt want any reference to xstore, if that’s possible?

    thanks,
    giles

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2020 at 10:46

    Hello,

    Please read this article and check all the available settings of the plugin – https://www.8theme.com/documentation/docs/white-label-branding-plugin/
    Change Theme Options logo here – https://prnt.sc/ulosyb

    Regards

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 12:01

    thanks – i have installed the white label plugin and tried to change colours, logos, etc, but it’s not taking effect. Any ideas why this might be? If you login you can see what I’ve done

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 14:41

    There doesn’t seem to be one single ‘save’ button so perhaps these changes haven’t been updated?

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 14:56

    Do i need to delete the plugin once I make the changes? If i do, how can i then edit it later?

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 15:14

    I can’t work this out at all i’m afraid. I think maybe there’s a bug within the plugin because none of the changes are being updated.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2020 at 18:17

    Hello,

    You need to update theme to version 7.0.1 and XStore core plugin to version 3.0.1 to be able to use this plugin and see your changes. Let me know if you need help with theme update.

    Regards

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 22:25

    ok thanks – where do i update the theme?

    i’m a bit confused as it’s now showing this https://prnt.sc/um2xdd

    does this plugin change the actual WP control panel or just this one?

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 22:32

    it looks like everything is up to date

    Avatar: Giles
    Giles
    Participant
    September 22, 2020 at 22:39

    is there a way to remove the ‘white label branding’ link so the client can’t see this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2020 at 12:37

    If you want to remove the plugin link, you can just disable or even delete this plugin. Changes won’t disappear.

    Regards

    Avatar: Giles
    Giles
    Participant
    September 24, 2020 at 13:31

    okay, thanks I’ll try that.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 24, 2020 at 14:08

    Feel free to ask if you have any other questions

    Regards

    Avatar: Louis
    Louis
    Participant
    June 24, 2021 at 12:33

    Hi,

    Once these are changed, will it replace Xstore branding in the source code of the theme as well?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 24, 2021 at 13:37

    Hello,

    Changes that you’ll make won’t disappear if you remove/disable plugin, you will still see the changed layout. If you need to make additional changes you will just need to enable/install plugin.

    Regards

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