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White page and fatar error after reinstall

This topic has 5 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Jordan

Jordan

Participant

October 18, 2023 at 10:48

Hello,
I’ve reinstalled this website and now when I have installed the theme for second time and import one of the demos every page is white page.

#370632 Copied Theme version: 9.2.1 WooCommerce version: 8.2.1

4 Answers

Rose Tyler

Support staff

October 18, 2023 at 11:14

Hello, Jordan,

Thank you for contacting us and for using XStore.

We can’t open your site – https://prnt.sc/AudnZoQ3q90H Please check it.
Contact your hosting provider to get assistance from their side first. Also, ask about the error log.

Kind Regards,
8theme team

#370639 Copied

Jordan

Participant

October 18, 2023 at 11:15

I’m providing addition admin information

Please contact administrator
for this information.

#370640 Copied

Rose Tyler

Support staff

October 18, 2023 at 11:26

Hello, Jordan,

There is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

Kind Regards,
8theme team

#370643 Copied

Jordan

Participant

October 18, 2023 at 11:29

Well, when you asked me to check the error log i realized that there was an issue with the php limit and fixed the problem. I’m sorry for the inconvenience.

#370644 Copied
Tagged: best selling themes, fatar error fix, theme installation guide, theme reinstall issues, white page error, woocommerce themes, woocommerce troubleshooting
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