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White space apearing on the top of the page instead of the hero image on full witdh

This topic has 2 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Tony Rodriguez

lemc1414

Participant

April 26, 2024 at 01:46

On the home page of my website, when you freshly open the website the slider rev appears to be moved to the left not centred leaving a white space on the right. see the attached image.

Please, contact administrator
for this information.

#393033 Copied Theme version: 9.3.7

1 Answer

Tony Rodriguez

Support staff

April 26, 2024 at 06:23

Hello, @lemc1414,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we are pleased to inform you that we did not identify any issues from our end. It appears that the problem may be related to cache stored on your side. We kindly request that you clear all cache in your system and verify the functionality again.

Additionally, we have prepared a video tutorial to assist you with this process. You can find this resource in the private content area for your reference.

If the issue persists, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Thank you for your attention to this matter. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#393046 Copied
Tagged: full width display error, hero image problems, page top issues, whitespace error solution, woocommerce issues, wordpress templates
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