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Whitelables issue coming up please check

This topic has 53 replies, 4 voices, and was last updated 6 months, 1 weeks ago ago by Jack Richardson

Aulakh, Sam

Participant

March 12, 2024 at 18:39

Please check and advice thanks i mean I wanna use these API integration but I don’t want those 8theme/xstore branding on all tabs under or anywhere. also would be nice to have a fully white labelled theme with all xstore and 8theme branding off or option to modify it type in own details. Strange thing is when i imporrt each element comes with hidden link in products or buttons that redirect to ur site which can be time-wasting as users to remove just a suggestion

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#386627 Copied Theme version: 9.2.9

52 Answers

Aulakh, Sam

Participant

March 12, 2024 at 18:41

Please check and remove all thanks.

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#386628 Copied

Aulakh, Sam

Participant

March 12, 2024 at 21:28

All thumbnails in Sales Booster and other areas show Xstore can you change it to this

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Rose Tyler

Support staff

March 13, 2024 at 09:41
Hello,

Thank you for getting in touch with us.

1. Regarding the text content, we am able to make the necessary adjustments in the upcoming update. If there are any instances where you notice our XStore branding text that we may have overlooked, please kindly provide screenshots of those locations so we can address them accordingly.

2. For hiding certain elements, such as the ones shown in the screenshot at [https://userimg.8theme.com/storage/2024/03/12/33618-Screenshot%202024-03-12%20at%205.41.16%E2%80%AFPM.png], you can utilize custom CSS in the White Label -> Advanced -> Custom CSS for admin backend section. The following code can be used to hide these blocks:
```
.etheme_custom_post_type-banner, .etheme_slides-banner {
display: none;
}
```
3. If you wish to use a custom image for all the booster blocks, you can also add custom CSS in the White Label section. Since you are the first and only client to request this feature, we are considering whether to include such options globally. However, the idea is intriguing. Here is the CSS code to achieve this:
```
.etheme-panel-page-sales-booster .xstore-panel-grid-item-image img {
opacity: 0;
visibility: hidden;
}
.etheme-panel-page-sales-booster .xstore-panel-grid-item-image {
background: url("https://placehold.co/600x400");
background-size: cover;
}
```
The result can be viewed here: https://prnt.sc/fotzCQgy9x3s .

Please do not hesitate to reach out if you have any further questions or require additional assistance.

Best Regards,
The 8Theme Team
#386682 Copied
Aulakh, Sam

Participant

March 13, 2024 at 15:24

you can refer to my post here all the images and keep in for reference for upcoming update to address all that in white labeling area or with disable or customisable option

#386764 Copied

Aulakh, Sam

Participant

March 13, 2024 at 15:53

Here is another example the welcome dashboard really will show up even if its off in a white label steps to produce this issue are

click on store aka default name xstore and it will still show the welcome panel

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Aulakh, Sam

Participant

March 13, 2024 at 16:19

Please check and advice

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#386795 Copied

Aulakh, Sam

Participant

March 13, 2024 at 16:26

There should be a toggle or another way is White Label Branding
Tab the option is available through a specific URL

domainname/wp-admin/admin.php?page=xstore#/settings/whitelabel

or domainname/wp-admin/admin.php?page=gstore#/settings/whitelabel

like them –

https://zionbuilder.io/documentation/white-label/

It’s nice builder to less cluttered than elementor

#386799 Copied

Aulakh, Sam

Participant

March 13, 2024 at 16:39

Another suggestion on changing screenshot changed for both child and main theme option should be there

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#386806 Copied

Aulakh, Sam

Participant

March 13, 2024 at 16:42

This link of xstore still shows please help fix this
also the image I made custom to show with same size as urs in place holder doesn’t show

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#386807 Copied

Aulakh, Sam

Participant

March 13, 2024 at 16:43

Also when importing the demo it should not include xstore link as dev its easy to find the links but some customers may not know where the link is coming from

#386808 Copied

Aulakh, Sam

Participant

March 13, 2024 at 16:47

Welcome
System Requirements
Import Demos
Plugin Installer
Theme Options
Built-in Email Builder
Sales Booster
Custom Fonts
Maintenance Mode
Social authentication
Patcher
ChatGPT (Open AI)
API Integrations
Support
Changelog
Sponsors links

all these tabs have text description with the XStore name

#386809 Copied

Rose Tyler

Support staff

March 13, 2024 at 18:45

Hello,

Thank you for getting in touch with us.

– “Here is another example the welcome dashboard really will show up even if its off in a white label steps to produce this issue are click on store aka default name xstore and it will still show the welcome panel https://prnt.sc/oLqryMf72ctM” – passed to our devs, they will check what can be done to solve it.

– Screenshot for the child theme you can upload into the child theme folder https://prnt.sc/T1bBXwe4qq_h

– “also the image I made custom to show with same size as urs in place holder doesn’t show” = according to the fact you use “high” image, we added the next tweak background-position: center center; so now you have your image there;

– “Also when importing the demo it should not include xstore link as dev its easy to find the links but some customers may not know where the link is coming from” = we would like to ask you the next question. Are you planning to provide your client with the possibility to import a new demo on the website? Because in most cases White label covers the “ready” websites that the developer created for the customer and decides to hide all XStore names.

Best Regards,
The 8Theme Team

#386829 Copied

Aulakh, Sam

Participant

March 13, 2024 at 19:04

That all is ok no need but text shows is problem

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#386835 Copied

Aulakh, Sam

Participant

March 13, 2024 at 19:20

texts and hyperlink demo part i can close off I know

#386837 Copied

Rose Tyler

Support staff

March 14, 2024 at 08:49

Hello,

Thank you for notifying us of this issue.

We will rectify it in the upcoming theme update. Additionally, we have implemented a fix on your website. Changes were made in /plugins/et-core-plugin/app/models/sales-booster/etheme_sales_booster.php.

Kind Regards,
8theme team

#386879 Copied

Aulakh, Sam

Participant

March 14, 2024 at 13:34

Please attach the fix file or code so i know thanks ?

#386942 Copied

Rose Tyler

Support staff

March 14, 2024 at 13:41

Hello,

We kindly request that you establish an FTP connection to your website in order to access and review the file located at /plugins/et-core-plugin/app/models/sales-booster/etheme_sales_booster.php. Alternatively, this file can be inspected through your Dashboard, as illustrated here: https://prnt.sc/tqCd8_1BRyLY.

For your convenience, you may utilize the following website to compare text documents: https://text-compare.com/. This tool can be particularly useful for comparing the current version of the file with a previous version, which can be downloaded from our official site at https://www.8theme.com/downloads/.

Kind Regards,
8theme team

#386947 Copied

Aulakh, Sam

Participant

March 15, 2024 at 18:52

Can you change this logo from picture thanks

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#387151 Copied

Aulakh, Sam

Participant

March 15, 2024 at 19:06

Link to the svg to be replaced with https://we.tl/t-nRNIivuzBx

#387152 Copied

Rose Tyler

Support staff

March 17, 2024 at 08:02

Hello,

We appreciate you reaching out to us.

Please be informed that you can deactivate the XStore studio by navigating to Theme Options, and then selecting General.

Kind Regards,
8theme team

#387221 Copied

Aulakh, Sam

Participant

March 17, 2024 at 14:00

I dont want to disable

#387240 Copied

Rose Tyler

Support staff

March 17, 2024 at 14:43

Hello,

We hope this message finds you well.

We would like to inform you that there is no immediate need to disable the feature in question while the website is still under development. It can remain active for the time being. However, once the site development is complete and you are ready to transfer the website to another party, the feature will no longer be necessary and can be turned off at that point.

Kind Regards,
8theme team

#387241 Copied

Aulakh, Sam

Participant

March 17, 2024 at 14:46

Ok noted

#387242 Copied

Rose Tyler

Support staff

March 17, 2024 at 15:33

Hello,

Thank you for understanding.

Kind Regards,
8theme team

#387244 Copied

Aulakh, Sam

Participant

March 21, 2024 at 00:47

Please check amp shows when i am not using it and disabled it form showing ?

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#387763 Copied

Aulakh, Sam

Participant

March 21, 2024 at 00:48

also there 1 showing next to GStore in main menu at backend is there a new update etc if so please check update it for me thanks

#387764 Copied

Rose Tyler

Support staff

March 21, 2024 at 08:50

Hello,

Do you want to remove XStore AMP plugin from the Plugins installer?

This https://prnt.sc/22CHVQ3iTg8L can be disregarded, as you are currently utilizing the most recent version of the theme.

Kind Regards,
8theme team

#387798 Copied

Aulakh, Sam

Participant

March 21, 2024 at 13:35

But what exactly is number 1 for ? and yes its the latest I feel

#387870 Copied

Rose Tyler

Support staff

March 21, 2024 at 14:25

Hello,

We would like to bring to your attention the following matter regarding item number 1, as illustrated in the provided screenshot: https://prnt.sc/B13wttGKSI39

Should you require any further information or assistance, please do not hesitate to contact us.

Kind Regards,
8theme team

#387887 Copied
Tagged: check, solutions, templates, website troubleshooting, whitelabels issue, woocommerce, wordpress
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