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Wholesale - by JoanaC - on WordPress WooCommerce support

This topic has 20 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

JoanaC

Participant

March 24, 2017 at 21:10

Hi! Before changing my old theme to yours, this page was working fine:

https://mypositivevibes.com/wholesale

The problem is that the quantity is not showing up when I use your theme, but if I select my old theme (Atelier) it works fine, as you may see in the pictures that I am sending you.

http://imgur.com/a/2dXqS
http://imgur.com/a/7ZTE3

I am using the WooCommerce Wholesale Order Form Plugin.

I tried to deactivate all plugins except this one but the issue persists. With my previews theme it was working good.
I just need the quantity function working correctly, this function is very important to my wholesale customers, please help!

Thank you,
Joana C.

Please, contact administrator
for this information.

#157886 Copied

19 Answers
Olga Barlow

Support staff

March 25, 2017 at 11:33
Hello,

Go to Theme options > Styling > Custom CSS and add the following code
```
.wwof-woocommerce #wwof_product_listing_table .quantity {
    opacity: 1;
}
```
Regards
#157902 Copied
JoanaC

Participant

March 26, 2017 at 17:50

Thank you so much, it is working just fine now 🙂

Just one more question please, do you have a custom css code to change the reviews stars color? I would like to change to #ffc50c
That would be great!
Thank you

#157926 Copied

JoanaC

Participant

March 27, 2017 at 13:07

Hi, I noticed that your theme is causing another issue in the same page:

https://mypositivevibes.com/wholesale/

When I click for the first time on “add to cart”, there are some errors appearing in the console, as you may see in the picture that I am sending you.

http://oi63.tinypic.com/2uhodu0.jpg

And then I am no longer able to click on “add to cart” anymore, it gets “stuck”. So I am only able to add one single product.

I deactivated all plugins except WooCommerce Wholesale Order Form Plugin and changed the theme and noticed that it only happens when using the Xstore theme. This was working fine when using my old theme.

Please help

#157980 Copied

kumapanda

Participant

March 29, 2017 at 15:13

I have the same problem since version 3.X. It has something to do with etheme min js file …

#158222 Copied

kumapanda

Participant

March 30, 2017 at 11:41

etheme.min.js?ver=4.7.3:1 Uncaught TypeError: Cannot read property 'parents' of undefined(anonymous function) @ etheme.min.js?ver=4.7.3:1dispatch @ jquery.js?ver=1.12.4:3r.handle @ jquery.js?ver=1.12.4:3trigger @ jquery.js?ver=1.12.4:3a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2(anonymous function) @ jquery.js?ver=1.12.4:3each @ jquery.js?ver=1.12.4:2each @ jquery.js?ver=1.12.4:2trigger @ jquery.js?ver=1.12.4:3success @ WholesalePage.js?ver=1.6.5:505i @ jquery.js?ver=1.12.4:2fireWith @ jquery.js?ver=1.12.4:2y @ jquery.js?ver=1.12.4:4c @ jquery.js?ver=1.12.4:4

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Olga Barlow

Support staff

March 30, 2017 at 14:01

Hello, @JoanaC,

Please, provide FTP access. We’ll check if we could add compatibility with this plugin.

Regards

#158369 Copied

Olga Barlow

Support staff

March 30, 2017 at 14:02

Hello, @kumapanda,

Do you use the same plugin?

Regards

#158370 Copied

kumapanda

Participant

March 30, 2017 at 14:30

Hi.
Yes. Im using the same plugin. You can try the add to basket functionality with the javascript bug, when you login to the page with the login credentials provided below.

In further versions of xstore theme it worked…

Thanks :)!

Please, contact administrator
for this information.

#158382 Copied

Olga Barlow

Support staff

March 30, 2017 at 14:37

Hello, @kumapanda,

Provide FTP access.

Regards

#158384 Copied

kumapanda

Participant

March 30, 2017 at 14:40

Here you go. But please include it in the next xstore update…

Please, contact administrator
for this information.

#158385 Copied

JoanaC

Participant

March 30, 2017 at 15:36

Sure, please check the private content, thank you!

Please, contact administrator
for this information.

#158394 Copied

Olga Barlow

Support staff

March 31, 2017 at 14:35

Hello, @kumapanda

We have fixed. Check now.

Regards

#158463 Copied

Olga Barlow

Support staff

March 31, 2017 at 14:39

Hello, @ JoanaC

FTP access is incorrect. We can’t connect to your server. I have sent 2 files to your registration email, please, place them into xstore/js/ folder with overwriting.

Regards

#158464 Copied

JoanaC

Participant

March 31, 2017 at 17:48

Hi I already uploaded your files and purged the cache but the bug is still there 🙁 can you please verify? I send private content.

I am using a child theme for the first time, where should I upload it? In the Xstore folder or child theme?

Also, could you please fix this in your next theme upgrade?
Thanks

Please, contact administrator
for this information.

#158485 Copied

kumapanda

Participant

April 2, 2017 at 15:20

It is working again now. Can I update the theme the next time? Will you apply the fix to the next update too?

THANKS!

#158514 Copied

Olga Barlow

Support staff

April 3, 2017 at 11:28

Hello, @JoanaC

Yes, fix will be included in next theme update. Our tech support can’t connect to your FTP http://prntscr.com/erud1t Do you have any white/black lists?
Fix works fine for the other user. You should upload it in parent theme folder – wp-content/themes/xstore/js/.

Regards

#158569 Copied

Olga Barlow

Support staff

April 3, 2017 at 11:29

Hello, @ kumapanda,

Yes, fix will be included in next theme update.

Regards

#158570 Copied

JoanaC

Participant

April 4, 2017 at 15:35

You were right, my FTP server was not correct and therefore I was not being able to upload it. It’s all good now, sorry for the confusion. And thank you for fixing it in the next update!

#158702 Copied

Olga Barlow

Support staff

April 5, 2017 at 08:53

You are welcome!

Regards

#158753 Copied
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