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Why can’t I reply on my created topic, showing ‘It looks like you don’t have access’?

This topic has 4 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

Elvis

Participant

August 6, 2024 at 07:13

website: 8theme.com

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#408915 Copied Theme version: 9.3.16 WooCommerce version: 6.6.1

3 Answers

Rose Tyler

Support staff

August 6, 2024 at 08:10

Hello Elvis,

Thank you for reaching out to us.

We have reviewed the screenshot you provided and noticed that it pertains to XClean, not XStore. For further assistance, please refer to our support forum for XStore at: https://www.8theme.com/forums/xstore-wordpress-support-forum/

To better understand and resolve your issue, could you kindly record a video demonstrating the actions you are taking and the problem you are encountering? Additionally, please provide us with the login credentials (username and password) to your account on our website.

We appreciate your cooperation and look forward to resolving your issue promptly.

Best Regards,
8Theme’s Team

#408924 Copied

Andrew Mitchell

Support staff

August 6, 2024 at 08:38

Dear Elvis,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#408929 Copied

Andrew Mitchell

Support staff

August 7, 2024 at 08:17

Dear Elvis,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#409213 Copied
Tagged: reply access issues, topic creation problems, troubleshooting woocommerce, woocommerce user access, wordpress support, wordpress woocommerce templates
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Why can’t I reply on my created topic, showing ‘It looks like you don’t have access’?

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