Return to previous page

Why Did My Header Turned Unresponsive After Placing An HTML Embed Banner on the Homepage?

This topic has 4 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

regencycigaremporium

Participant

September 10, 2024 at 14:59

I used XStore’s Electronic Mega Market theme, my website is https://michaelcorreia.net/, I placed an html banner from Revo Slider on the first section of the homepage and noticed there were a lot of white spaces on the top and bottom of my header so I went to Advanced > Set Top Margin’s value to -241 & botton margin to -240 to get rid of the excess white spaces however, the header turned unresponsive and doesn’t do anything when I click on it. How to fix this?

The html section also went missing from the homepage

So I need help in two things:

1. How to make the header responsive after placing the html embed banner
2. The html section also went missing from the homepage, can you assist me on how to make it appear again? I tried loading earlier revisions but it is still not there, it’s like a bug

Thank you

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#413876 Copied Theme version: 9.4.1

3 Answers

Tony Rodriguez

Support staff

September 11, 2024 at 06:32

Hello, @regencycigaremporium,

Thank you so much for purchasing our theme and contacting our support center.

1. We kindly request that you adjust the top margin to -241 and the bottom margin to -240. Please verify the settings once these changes have been made.

2. Could you also provide screenshots with annotations indicating which HTML sections are missing from the homepage?

For us to assist you further, please provide your site’s wp-admin access credentials in the private content area of our support platform.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#413902 Copied

regencycigaremporium

Participant

September 11, 2024 at 14:38

Hi, fortunately I got the issue resolved by setting Z-Index to 500 however I still need help with a few things

1. The first header menu’s content is being overlapped with the second header menu

2. The green color on the second menu saying “home” cannot be changed

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#413978 Copied

Andrew Mitchell

Support staff

September 12, 2024 at 04:20

Dear regencycigaremporium,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#414013 Copied
Tagged: banner placement problems, homepage troubleshooting, html embed issues, template fixes, unresponsive header, wordpress woocommerce
Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Why Did My Header Turned Unresponsive After Placing An HTML Embed Banner on the Homepage?’' has been successfully resolved, and the topic is now closed for further responses

Why Did My Header Turned Unresponsive After Placing An HTML Embed Banner on the Homepage?

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection