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Why does it take few seconds to add a product to the basket?

This topic has 6 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

  • Avatar: Kevin
    Kevin
    Participant
    March 25, 2021 at 10:25

    Why does it take few seconds to add a product to the basket?

    #280918 Copied Theme version: 7.2.6 WooCommerce version: 5.7
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2021 at 14:26

    Hello,

    Please provide URL of your site.

    Regards

    #280980 Copied
    Avatar: Kevin
    Kevin
    Participant
    March 25, 2021 at 20:34

    http://www.vietasianmartket.com

    #281080 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2021 at 13:06

    Hello,

    I do not see the problem on your site – https://gyazo.com/d7d5e412642bc8b01000ed6c5b6be8f6 https://gyazo.com/d38bb33dffdc0f649886ec4c686758de
    Please clear cache and check one more time.

    Regards

    #281171 Copied
    Avatar: Kevin
    Kevin
    Participant
    April 9, 2021 at 00:33

    I’m sorry what do you mean you don’t see the problem… it takes 2-3 seconds to add an item to the basket, is that not a problem?

    #283306 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2021 at 10:13

    Hello,

    As was shown on the videos from the previous reply, it is not slow. However, the ajax “add to cart” timeframe depends on your server and DB response time, not from our theme. So, to speed it up, contact your hosting provider and ask to reduce server response time, maybe check your DB structure.
    In case you need professional help with site optimization you may contact WPKraken team, we don’t have optimization experts because that is outside the scope of our support.

    Regards

    #283336 Copied
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