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Why does my menu look like this on a mobile phone

This topic has 8 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

Renè Bavnild

Participant

April 18, 2022 at 13:49

Why does my menu look like this on a mobile phone
before seeing it as shown in the bottom photo

Please, contact administrator
for this information.

#322226 Copied Theme version: 8.0.13

7 Answers

Olga Barlow

Support staff

April 18, 2022 at 17:34

Hello,

It’s because of the cache system that you use. It caches the desktop header for the mobile. Either enable a separate cache for the desktop and mobile devices or keep Theme Options > General > Mobile content optimization option disabled.

Regards

#322233 Copied

Renè Bavnild

Participant

April 18, 2022 at 17:42

Can you show me where I do that
vh renè

Please contact administrator
for this information.

#322236 Copied

Olga Barlow

Support staff

April 18, 2022 at 18:22

Hello,

What exactly? How to disable option in theme options? Or separate mobile and desktop cache?

Regards

#322238 Copied

Renè Bavnild

Participant

April 18, 2022 at 18:27

both
you must also do it for me if you have the time for it

Please contact administrator
for this information.

#322240 Copied

Olga Barlow

Support staff

April 19, 2022 at 13:37

Hello,

Olga is a woman’s name.
I don’t know about the first one. What cache plugin or cache service do you use? Contact the developer of this service to get instructions on how to separate cache for the mobile and desktop. Some plugins already have such an option, for example, https://prnt.sc/aI0tCYAivTuY or https://prnt.sc/eXUo2LrTjB-B

I disabled the option in Theme Settings https://prnt.sc/MmI3oqH3WvfB So, check the mobile header now.

Regards

#322266 Copied

Renè Bavnild

Participant

April 19, 2022 at 13:42

Thank you Olga for your always good help
🙂 Renè Bavnikd

Please contact administrator
for this information.

#322267 Copied

Olga Barlow

Support staff

April 19, 2022 at 18:13

Hello,

You are welcome.

Regards

#322287 Copied
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