This topic has 10 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler
why does the pick up point delivery option does not shows up on my website cart page ?
Hello, PEYO,
Thank you for contacting us and for using XStore.
Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.
Kind Regards,
8theme team
i’m not very agile with those things,
would you mind checking on your end with my credentials ?
thank you so much
Hello, PEYO,
Thank you for your response.
BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your reply and moved access into the Private Content area.
We would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because Shipping Method displaying on the Cart page is independent of our theme.
Kind Regards,
8theme team
Hello, I hope you’re doing well.
I’ve already asked for help from WooCommerce, but they suggested that I contact the theme editor, which is you.
I was wondering if you’ve had a chance to check my website recently?
If possible, could you please help me?
i did what you told me first :
“Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
We need to find out if the situation is caused by XStore or by something else.”
it did nothing : https://snipboard.io/gv5n8U.jpg
and now, i activated my child Xstore, it has bug all over my text elements :
https://snipboard.io/WMJiHv.jpg
please, tell me how to remove those lines around my ttext
and also, changing the theme to Storefront didn’t changed anything for the pickup point.
never mind the first message :
just take the pick up point in consideration now, i’ve fixed the issue by rolling back updraft backup.
so, again, changing to storefdront didnt do anything !
it did nothing : https://snipboard.io/gv5n8U.jpg
can you check on your end ?
credentials in the private area
you’ll see better like that :
Hello, PEYO,
“changing the theme to Storefront didn’t changed anything for the pickup point.” – it means the situation is independent of our theme. You need to continue the conversation with WooCommerce. Sorry, but we are unable to assist you in this case.
We provide support for our theme settings only. Hope for your understanding.
Kind Regards,
8theme team
Tagged: best selling, cart page, delivery option, pick up point, themes, woocommerce
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