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Why does the settings interface remain on the old version after updating Elementor?

This topic has 2 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

bzzxzz

Participant

August 7, 2024 at 12:30

Both my exhibitor and I are using the free version of Elementor. After updating the plugin to the latest version and using the same theme,

my Elementor settings interface still remains on the old version settings interface. I have clearly updated the plugin to the latest version.

Is this caused by the theme or is it an issue with Elementor itself? Would deleting and reinstalling Elementor work?

There are so many bugs that I am exhausted, so
how should I deal with this problem (without creating new issues)?
Thank you.

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#409300 Copied Theme version: 9.3.17

1 Answer

Rose Tyler

Support staff

August 7, 2024 at 15:02

Hello bzzxzz,

Thank you for reaching out to us.

This situation is independent of the theme. We would recommend you contact Elementor plugin support.

Best Regards,
8Theme’s Team

#409355 Copied
Tagged: elementor settings update, elementor update, old version problem, settings interface issue, woocommerce theme troubleshoot, woocommerce wordpress themes
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