Why footer is not correctly full screen working?

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

  • Avatar: Webacto
    Webacto
    Participant
    September 21, 2015 at 16:02

    I have e footer problem visualization in the product page.
    http://lococostyle.com/producto/cascata-handmade-crochet-necklace/

    How to solve it?

    thank you in advance

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 21, 2015 at 16:29

    Hello,

    The problem comes when ‘Display related products’ is enabled in Theme Options->Single Product Page.

    Regards,
    Robert Hall.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2015 at 16:29

    Hello,

    As I see footer is shown fine:
    http://storage2.static.itmages.com/i/15/0921/h_1442849367_4900785_07fb78336a.png

    Please clarify the issue with more details.

    Best regards,
    Jack Richardson.

    Avatar: Webacto
    Webacto
    Participant
    September 22, 2015 at 10:35

    Hello,

    I’ve just enabled related products in theme options, but the footer continues to be displayed in a partial way and now layout of 4 columns of related products is displayed vertically (also in hompe page :O)

    How to solve it ?!

    I attach a screenshot for clarify these two errors:
    FOOTER: http://lococostyle.com/footer.png
    RELATED PRODUCTS: http://lococostyle.com/vertical.png

    waiting for your assistance
    thank you

    Avatar: Webacto
    Webacto
    Participant
    September 25, 2015 at 15:46

    I’ve just update my wordpress and template version, but nothing changes.

    Have a look at the footer in this two different pages:
    http://lococostyle.com/

    http://lococostyle.com/producto/mezzaluna-handmade-crochet-bracelet/

    What’s the problem.
    Template tool have to permit to manage it automatically, isn’t it?

    How to solve?

    waiting for your assistance

    Thank you

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 08:24

    Hello,

    As I see you’re still using 2.1 version of the theme, not 2.2. May we reupdate the theme?

    Best regards,
    Jack Richardson.

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