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Why header logo displayed at the top…..

This topic has 3 replies, 2 voices, and was last updated 11 hours, 48 minutes ago ago by wilhem

wilhem

Participant

March 20, 2025 at 09:05

Hi, I am using xstore theme and I have two issues
1. When I click on the Mobile Menu/search pop, It seems that the logo and cart/account are on the topmost layer.(1.jpg 2.jpg)
2. After I click the mobile menu, I can still click the cart and open the cart’s off-canvas(3.jpg). Can I change the Settings to fix this

you can review my website

thank you

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#437990 Copied Theme version: 9.4.8

2 Answers

Jack Richardson

Support staff

March 20, 2025 at 10:31

Dear @Wilhem,

Upon conducting a brief inspection, we have identified that the container of the header has a “z-index” value set to “9” (as shown in the following screenshot: https://prnt.sc/zkWTpopdERYm). This configuration appears to be the primary cause of the issue you described in your topic.

If possible, we kindly ask you to reset this value by following the details provided in the next screenshot: https://prnt.sc/JPQKGFM2XsE7. Please reset the value to empty one as indicated.

However, if you are unable to make this adjustment on your own, we would appreciate it if you could provide us with “temporary WP-Admin access” so that we can review your settings directly.

To grant WP-Admin access, please create a new user account with an “Administrator” role via your WordPress Dashboard. Once the account has been created, kindly share the “username and password” with us securely through the “Private Content” section.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
8Theme Team

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wilhem

Participant

March 20, 2025 at 17:58

Thank you very much

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