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WHY I AM SEEING THIS LIKE MOBILE MENU, IT IS PC…

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

nedimzidane

Participant

February 20, 2024 at 08:43

WHY IS SHOWING LIKE MOBILE MENU IF I AM WORKING IN PC??

https://prnt.sc/fjthYToWx_zk

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#383975 Copied Theme version: 9.2.8

3 Answers

Tony Rodriguez

Support staff

February 20, 2024 at 09:20

Hello, @nedimzidane,

Thank you for contacting us and for using XStore.

We kindly request that you disable the following options: “Mobile Optimization” under XStore > Theme Options > General/Layout

And “ Static block cache, Menu cache and Remove Query Strings From Static Resources.” under XStore > Theme Options > Speed Optimization After doing so, please clear your mobile browser’s cache and verify the outcome.

We trust this will resolve your issue.If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours sincerely,
The 8Themes Team

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nedimzidane

Participant

February 21, 2024 at 08:42

ok, i´m trying to do this. and i have the same problem in mobile…. i am seeing like PC page

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#384130 Copied

Tony Rodriguez

Support staff

February 21, 2024 at 08:59

Hello, @nedimzidane,

If the issue persists, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

Kind Regards,
8theme team

Please contact administrator
for this information.

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Tagged: mobile menu issues, pc display problems, responsive design issues, woocommerce menu display, woocommerce troubleshooting, wordpress theme fixes, wordpress woocommerce themes
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